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Nest Aware

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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 71845 Views
  • 186 replies
  • 57 kudos

Nest Thermostat E

My communication on my 1st message shut down early…Hence, checked our Nest E Thermostat via WIFI, says it is not connected. Does anyone have a “simple” solution on how to re-connect from out of town???Pete

Billing issue

Can you please provide a phone number to contact customer service? I was charged twice for nest aware and I am trying to get one refunded.

Lindan by • Community Member
  • 1989 Views
  • 4 replies
  • 0 kudos

Nest Thermostat E

Set the thermostat to 50 at our second home in Vermont, as we always do when we leave the house, to insure the house does not freeze. Our primary house is in New York, and I just now checked on the thermostat to see if it were working on my cell phon...

Nest Thermostat not holding temp overnight

I set the temp to 69 before bed and the Nest doesn't hold the temp overnight, it drops into the 50's. I have trougle shot and even reset to factory default and problem remains. Any suggestions ?

Removing google nest mini from google home and gmail accounts

These labels I was supposed to type does not match my issue. But my kids have the Google nest minis and they were set up on gmail accts that no longer exist, they can not log in to them anymore. We are unable to use the nests now and I've tried to re...

J_G by • Community Member
  • 2289 Views
  • 5 replies
  • 0 kudos

Saving none event clips

Is there away I can save footage that didn't come up as and event on my Google nest cameras? I have nest aware and all of cameras have cords ran too them.

NEST LEARNING 3RD GEN

Hi Following on from an old conversation, I have decided to replace my old 3rd gen thermostat with a new one - I wanted to find out if I can just buy a new one and stick it on the base and then link it to my home broadband. Will there be any issues?T...

JeevanM by • Community Member
  • 723 Views
  • 2 replies
  • 0 kudos

Unable to cancel Nest Aware 1st Gen

I have been unable to cancel my nest aware 1st gen subscription. It only gives me the option to upgrade to the new plan. After spending 1 hour on the chat with google, they still can't cancel it. They just have me keep going to the link to manage my ...

neves710 by • Community Member
  • 6722 Views
  • 10 replies
  • 16 kudos

View cameras on my hub max

I do not understand why two of my cameras will not hook up to my nest hub max. One did just fine. What am I doing wrong?

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