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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 2681 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 127283 Views
  • 243 replies
  • 11 kudos

Protect API

Getting ready to install 10+ Nest protects in a new home but I would really like to know if the SDM API is ever going to support protect again. It's a bit ridiculous that you cannot offer a basic in alarm or not status at a minimum for such large inv...

aspeer by • Community Member
  • 6790 Views
  • 11 replies
  • 12 kudos

Error code P030 Cannot continue setup of device

I am getting error code P030 which doesn't exist anywhere. Steps I have done1) restarted my router2) restarted my iphone3) Reset the nest protect by holding the button down until it asks to erase itself4) Tried three different wifi netwroks5) I tried...

ripco3931 by • Community Member
  • 4157 Views
  • 5 replies
  • 2 kudos

Change language in Nest Protect

This Google support page says it's possible to change the language of a Nest Protect device.https://support.google.com/googlenest/answer/9230547?hl=enHowever, I cannot find this option in the Nest app. Is this still possible? If yes, how?

Conao by • Community Member
  • 817 Views
  • 1 replies
  • 0 kudos

Changed home WiFi - unable to connect Nest Protects to new WiFi

Hi, I set up my two nest protects to our home WiFi a few weeks back however due to internet issues I had to get a new modem and therefore I now have a new WiFi network. I cannot work out how to connect the nest protects to the new network. I connect ...

Bettsteve by • Community Member
  • 1914 Views
  • 4 replies
  • 0 kudos

Feature Request: Emergency Email Notifications

Here's the situation: normally at work, I don't have access to my cell phone for hours at a time. I do, however, have access to my business email. If a fire were to occur in my home, it's possible I would not see the Nest notification until after it'...

Broken Nest Protect 2nd generation battery operated

Purchased what was a new Nest Protect on Ebay. Everything was in original packaging but the plate was missing. I am replacing 2 nest protects I have in my house. Purchased 2, one did not have the plate. Can I get a replacement please. Shawn Riley, 8 ...

Nest Protect non-wired shows Power Out

Nest Protect shows Power Out. I tried to manually reset with the Protect Device Button per instructions, but it still shows Power Out. I can access Protect from my phone App to test successfully, but the App still shows Power Out. My concern is the P...

Hacked

My accounts keep getting hacked please advise?

Anonymous by • Not applicable
  • 407 Views
  • 0 replies
  • 0 kudos
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