cancel
Showing results for 
Search instead for 
Did you mean: 
Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3794 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 141474 Views
  • 243 replies
  • 11 kudos

Mounting bracket

My mounting bracket broke after installing new batteries and I cant find a replacement anywhere online

Everyday sensor problem followed by sensor restored

One of my Nest Protect devices (all Gen 2) records a sensor problem and a sensor restored everyday, both at the same time. Please see included screenshot. I only noticed because I checked the history. Otherwise, there's no daily indication of any iss...

Screenshot_20211105-192325.png
geotu by Community Member
  • 1349 Views
  • 3 replies
  • 2 kudos

Keeps beeping

Our best alarm started beeping very few seconds, so we changed the batteries, but it’s still beeping any idea why? We put in the batteries advised which cost us £15 but annoyed now

Linda00 by Community Member
  • 1350 Views
  • 3 replies
  • 0 kudos

Energizer Ultimate Lithium AA (L91) batteries Draining too fast

Hello, we’ve had our nest protect for about 1 year. We replaced the batteries as requested ( Energizer Ultimate Lithium AA (L91) batteries) about 2 months ago and now we are getting the same low battery alerts. Seeing as the batteries have previously...

Cyh1419 by Community Member
  • 1203 Views
  • 2 replies
  • 1 kudos

Resolved! Nest Protect batteries burning hot & Nest support experience

About 3 weeks ago I was woken up in the middle of the night by a beeping sound, and after several minutes of investigation turned out to be a Nest Protect. When the Nest Protect was removed from the ceiling, it emitted a sort of burning electronics s...

IMG_0030.jpg IMG_0030_Thermal.jpg
RobinS by Community Member
  • 1878 Views
  • 3 replies
  • 0 kudos

Nest Protect Battery Type (Energizer Lithium discontinued)

Hi,The manual states Nest Protect must use Energizer Ultimate Lithium AA batteries, but these have been discontinued. I could not find any at my local Home Depot and etc. Any remaining stock is heavily marked up on Amazon etc, if available at all.Reg...

yatyesam by Community Member
  • 12054 Views
  • 8 replies
  • 0 kudos

Cannot connect Protect to wifi

I got a new router and my 2 protects won't connect. I deleted them from my app and they will not connect even through new setup. My Thermostat connects fine.

none1 by Community Member
  • 2744 Views
  • 8 replies
  • 0 kudos

Nest protect wiring

So I recently moved and forget to bring the wiring needed to hardwire the nest protect. Where can I purchase the wiring needed to get the units hardwired again? Thank you!

DH1234 by Community Member
  • 1981 Views
  • 5 replies
  • 0 kudos
to vote