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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 2109 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 125146 Views
  • 243 replies
  • 11 kudos

Problems + Protect(s) - Install/Reinstallations

I have a house with 10 Nest thermostats and 9 Nest Protects installed late 2017. They all worked fine for a couple of years - then ALL the Protects dropped off the network. None of the ‘help’ suggestions work. If I try to reconnect a Protect, it just...

Mounting plate

Can someone point me at a replacement mounting plate. Our contractor lost ours during a remodel. Tried the chat but that wasn’t helpful at all..hoping the community might work

Acebeef by • Community Member
  • 903 Views
  • 2 replies
  • 0 kudos

Nest phone number Australia

Can someone give me an Australian contact number for google nest. I have a faulty outdoor camera and need to send it back?

Davr1164 by • Community Member
  • 3596 Views
  • 3 replies
  • 0 kudos

Resolved! Nest app

Nest app will not remain open on my Galaxy S21 5G phone. It momentarily opens (I see my address) then the error: "There was a problem connecting to the Nest service. Try again in a few minutes." I've reinstalled the app, updated and rebooted the phon...

DaveH by • Community Member
  • 2811 Views
  • 8 replies
  • 1 kudos

Resolved! Nest protect iOS

Is there any way to have Nest Protect override Do Not Disturb on the iPhone to give critical alerts. Our protect can’t be heard from the bedroom at night.

Lessig by • Community Member
  • 1818 Views
  • 3 replies
  • 0 kudos

Nest Yale lock not working

My Nest Yale lock is says it jammed but it moves freely when I use the manual knob. I can hear it trying to open or close the deadbolt but it does not move and says it’s jammed. What is causing this problem as it is not jammed and or obstructed and c...

Sevensakis by • Community Member
  • 2086 Views
  • 3 replies
  • 1 kudos

problemen met google nest protect

alarm blijft afgaan en zeggen er is rookalarm,er brand geen kachel en de deur staat open.kan niet afleggen en met batterijen eruit blijf ik meldingen krijgen

ronny7154 by • Community Member
  • 1624 Views
  • 3 replies
  • 0 kudos

Extremely hot battery in Nest Protect

I woke up at 12:30am tonight to a low battery cheeping noise in my smoke detector.I went to check it out and the back side of the Nest Protect was extremely hot.I opened the battery panel on the back and one of the batteries was too hot to touch. It ...

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