Google Nest Community

Extremely hot battery in Nest Protect

I woke up at 12:30am tonight to a low battery cheeping noise in my smoke detector.I went to check it out and the back side of the Nest Protect was extremely hot.I opened the battery panel on the back and one of the batteries was too hot to touch. It ...

how do i get a replacement connector for my nest smoke alarm?

Nest Protect Mounting Plate Replacement

During my move I lost the mounting plate for the nest protect and would like to order a replacement.

Went offline

I had everything connected and was working fine then it showed offline I tried to reset and setup again but will not connect to wifi now.

Nest protest batteries

My nest protect 2 has been installed for the last few years and started bleeping. Changed the batteries with the recommended Energiser ultimate Lithium batteries 10 days ago and the devise is now bleeping again, requesting batteries to be replaced. I...

Sensors have failed

One of our 2nd Gen Nest Protect Alarm says "sensors have failed. Please replace nest protect." We just bought it in July 2019 here in the UK on amazon. Within 2 years and 2 months, this expensive product has stopped working. I have followed all clean...

Nest Protect "Offline" after installing new router

Hello. I recently replaced a router in my home and i'm trying to update my nest smoke/carbon detectors since they are now "offline". I go into setting and choose one of the devices and click wifi connection to update. The detector flashes blue and tr...

Nest Gen 2 (battery draining)

So I paid $119 x 3 for the Nest Protect Gen2 battery powered, one for each floor. This product worked great for a little over 2 years and then a problem kept reoccurring. I had to change the batteries out literally every month. It seems like now I'm ...

Lost Nest Protect (Battery, Gen1) Mount

I lost the ceiling mount for my Nest Protect (Battery, Gen1). How can I order a replacement?

Nest Protect and Nest Cam not communicating with each other

I have recently upgraded my Nest Protect, as previous versions were past the end date.I now have a new Nest Cam, but I don't seem to be able to integrate the 2 nest devices.I should be able to video capture from the Nest Camera when there is a smoke ...