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Security

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An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Door lock

It’s a grinding noise

Google Nest Guard won't connect

SEVERAL people seem to be having problems getting their Nest Guard back online. Factory reboot: Nothing. Changed internet services: Nothing. I recognized I had the Netgear Nighthawk R7000 problem and took the suggested steps to remedy it. Nothing. Do...

Crob105 by • Community Member
  • 1056 Views
  • 3 replies
  • 0 kudos

Different lock codes for different Yale locks - Nest

We were wondering how to set different codes for different locks around the house. For example, we have a Yale lock at the front gate, I would like to give a code for gardeners, exterminators, etc. So they can get into the backyard but not also have ...

atlas by • Community Member
  • 3894 Views
  • 9 replies
  • 1 kudos

Yale X Guest Codes Not Working

My Nest Yale X Lock has been working well for my Airbnb. Yesterday, I added several codes for future guests - all with start/end dates/times. I maxed out the amount of codes I could add — 10, I believe. Then, the code of my current guest (with an end...

TMac by • Community Member
  • 1088 Views
  • 3 replies
  • 0 kudos

Nest connect will not get past the last part of the set up

Trying to set up nest connect with our Yale lock. It was set up before and started failing. Tried to remove nest connect from the app and re-add. Looks like it connects to the Wi-Fi but it never finishes the last part of starting the network.

Kkresser by • Community Member
  • 4596 Views
  • 5 replies
  • 2 kudos

my google account keeps getting cloned

for over one year now my google account keeps getting cloned at least twice a week, (every week) how can it be stopped I've left over 100 complaints on feedback but they do nothing.

novasst by • Community Member
  • 1024 Views
  • 3 replies
  • 0 kudos

Android lost phone

Hubbie lost his phone but has my info for emergency. He was able to sign into Google from my phone however I can not get my phone to locate his it justs keeps finding mine.

II47 by • Community Member
  • 1195 Views
  • 3 replies
  • 0 kudos

Nest Detect Offline and unable to restart even after changing the battery

Hi. I have been using Nest security system for past two years with out any major issues until two days ago. One of my Nest Detect went offline. Even after changing the battery I am unable to restart the defect. Any suggestions to fix this issue. Than...

BV by • Community Member
  • 5432 Views
  • 16 replies
  • 1 kudos

Is the Nest Yard Sign Discontinued?

I purchased 1 Nest Yard Sign on September 16. Order was accepted but the shipping date keeps moving forward on a daily basis, and today shows shipping on November 6-8. I don't believe this date.The Google Store does not show the Yard sign anymore. Qu...

Nandi by • Community Member
  • 1593 Views
  • 5 replies
  • 0 kudos

Nest x Yale Door Lock Install

I am getting ready to install our new Nest x Yale Lock and have a connectivity question.Do we have to use the Connect device included with the lock in order to connect the lock to our WIFI and Nest App or is the lock able to connect to them by simply...

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