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Security

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An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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Yale Nest lock Next Connect messages in French on power cycle

I have a Yale Nest lock and the necessary Nest Connect to join it to the wifi.Whenever I have a power cut (planned or unplanned) I get a message on my phone in French saying that the nest connect cannot communicate or words to that effect.Everything ...

discociti by • Community Member
  • 828 Views
  • 5 replies
  • 0 kudos

How to have separate codes on 2 locks

I have 2 Yale Nest locks installed in our country home we are renting occasionally. However I only want the guest code access on the main door. The second lock is on the garage door to which I want to restrict access. When I enter the guest access co...

Lisa_G by • Community Member
  • 711 Views
  • 4 replies
  • 0 kudos

Yale Assure 2 Lock deadbolt issue

My Yale Assure 2 lock will attempt to lock, fully extend the deadbolt but will keep trying to extend the deadbolt (clicking) until it gives an error. The deadbolt will still be fully extended and locked but the app shows it as unlocked. Additionally,...

RBerwick by • Community Member
  • 2270 Views
  • 3 replies
  • 4 kudos

Resolved! (2021) Google Nest Cam Recording Snapshots

This isn’t about the Nest Secure, but for some reason that’s the only option. With the newest Outdoor Camera, that can be battery or wired, how does the recordings work? If someone walks in front and step out of view in a minute , and I have the reco...

MorbidGod by • Community Member
  • 1656 Views
  • 5 replies
  • 0 kudos

Allow access to Yale app, or add auto unlock

Previous smart lock had auto unlock. It used geo fencing, and wifi, and Bluetooth to see that I had arrived home and auto unlocked. Other Yale locks have this functionality. I would imagine it would integrate with home/away functionality some how. Or...

skuddy by • Community Member
  • 3552 Views
  • 5 replies
  • 7 kudos

pin reset in Yale lock

How can I reset the Pin I am asked to access the lock to open or close from the Google assistant?

Xander1 by • Community Member
  • 807 Views
  • 4 replies
  • 0 kudos

Nest Guest Codes Not Reliable

I've seen several closed threads with this same issue. I add a guest to the Yale lock and the code just doesn't work. All specs are correct-- the code is entered correctly, time is correct. I see the history of "Incorrect passcode entered several tim...

Nest Yale Lock will not factory reset

I've had the lock for 2 years. I just got the new Nest Wifi Pro Router and set up a new network at my home. Got everything hooked up fine (phones, chromebooks, lights, google tvs, speakers) and went to do the Nest Connect and Nest Yale Lock it is con...

tonyg777 by • Community Member
  • 4300 Views
  • 8 replies
  • 0 kudos

Nest x Yale began announcing "Passcode Doesn't Work Right Now"

2 Days ago my Nest x Yale began announcing "Passcode Doesn't Work Right Now" when entering my code. Lock will not accept a total of 3 out of 4 user codes I have installed. Only Master Code and User #2 currently work. I am the account owner. I have al...

cconthecc by • Community Member
  • 3159 Views
  • 14 replies
  • 0 kudos
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