Speakers and Displays

Blog Posts

Update on Assistant experience on Nest Speakers & Displays Read more

Update regarding recent changes to speaker groups for Nest speakers, displays, a... Read more

Forum Posts

Resolved! Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Troubleshoot setup: Google Nest or Home speaker or display

Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...

David_K by Diamond Product Expert
  • 22049 Views
  • 0 replies
  • 14 kudos

Resolved! Google Nest Hub screen black

Hi,My google Nest Hub screen has turned black all of sudden. Music and voice based assistance is working fine but display is gone. Could you please suggest the resolution to this or any service center in India (Bangalore) where they can check and fix...

ashumku7 by Community Member
  • 491 Views
  • 2 replies
  • 1 kudos

Sorry something went wrong YouTube music

Hi,Issues started today. Every time I day "hey Google, play xxxx" it will day OK and then attempt to play from YouTube music but I then get "Sorry something went wrong".All other voice commands are fine and can play from phone to device and can play ...

Jcesarvab by Community Member
  • 323 Views
  • 2 replies
  • 0 kudos

My alarm has no sound

My speaker will pick up audio from my phone and the sound is fine, when I change alarm tones you can hear it but when my alarm goes of there is no sound.

JulieC by Community Member
  • 291 Views
  • 1 replies
  • 0 kudos

Resolved! 3 hour included video history

We installed the google nest cam (battery) 30 days ago. All of our video history disappeared today. I thought 3 hours of video history was included. I see it has started to record new clips since the history disappeared but why would it delete the pr...

Kim70 by Community Member
  • 1184 Views
  • 7 replies
  • 0 kudos

dual google accounts no working properly

I have a Harmon Kadon citation one speaker that allows us to connect and speak to google.It works fine on voice although on the home app. Both me and my wife have our google accounts linked after a long period of google home showing the device in the...

danlee by Community Member
  • 241 Views
  • 1 replies
  • 0 kudos

Problema Google nest 2 gen blocco g

Ciao, ho un problema con il mio Google nest 2 gen praticamente si è bloccato nella schermata iniziale g e non si sblocca più neanche resettandolo. È possibile rimettergli di nuovo il firmware così da resettarlo completamente ? Anche per il firmware è...

wispfk by Community Member
  • 296 Views
  • 0 replies
  • 0 kudos
to vote