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Speakers and Displays

Blog Posts

Expanding early access to the Gemini for Home voice experience Read more

Gemini for Home voice assistant - Two Week Recap Read more

Welcome to Gemini for Home voice assistant, early access: Things to know Read more

Forum Posts

Resolved! Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Troubleshoot setup: Google Nest or Home speaker or display

Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...

David_K by Diamond Product Expert
  • 25996 Views
  • 0 replies
  • 15 kudos

Streaming radio not working

Hi there, My Nest Wifi Point has stopped streaming radio when asked: "Play BBC Radio 4" or "Play LBC". I'm based in the UK. There does not appear to be an option to add or edit and Radio Services in the settings. I've rebooted the network and all dev...

Hub Max Thread Network Key

Hello, I am attempting to use a hub Max as the thread router for my smart things network using a 2015 smart things hub as marshal. This should be possible per their documentation but I am getting stuck because I can't find the key for the thread netw...

Dt455 by Community Member
  • 1237 Views
  • 1 replies
  • 0 kudos

Google Nest Hub 2 Rebooting and resetting itself

My Hub2 has started to reboot itself multiple times every day and maybe once a week it has fully reset itself and I have to add it back to my home. I’ve had nothing but trouble with this since the day I got it and it’s not fit for purpose. Anyone els...

Smokie365 by Community Member
  • 704 Views
  • 2 replies
  • 0 kudos

Personalised routines on Assitant

Needing some assistance with setting up individual Morning and Goodnight routines please.I have 2 kids who each have Google Minis in their rooms. I'd like for them to both be able to use the "Routines" function and have them individualized to their n...

meegsy12 by Community Member
  • 689 Views
  • 1 replies
  • 0 kudos

GOogle hub, nest and speaker

We have three google accounts, a family link account and google nest, hub and a google speaker for a separate room and account. Nobody can help us set up the hub and speaker correctly. We have done no less than 6 factory resets, made 6 google custome...

DOGDOC by Community Member
  • 541 Views
  • 1 replies
  • 0 kudos

Nest Hub Unable to do Maths

Lately we have been having problems with our Nest Hub 2nd Gen in the kitchen - asking it a relatively simple maths question such as 'hey google, whats 353 divided by 4' it pauses then says 'i doent know how to help but i found these answers on search...

rpbyett by Community Member
  • 706 Views
  • 1 replies
  • 0 kudos

New Nest Hub stuck on "Link Account" screen

My Brand new Nest Hub is stuck on Link Account screen during setup process. When I go to my Google Home app and try to add the device it does not show up.Tried factory resets, resetting my phone, forgetting wifi and reconnecting etc. When I first com...

MItch19810 by Community Member
  • 12191 Views
  • 8 replies
  • 2 kudos

Unpause, google

I made a mistake, oh my iPad I went to a page with a devices listed on them, and i paused, Google I don’t know if I did the app itself or just the speaker. now I can’t find the page I did it on to unpause it, should’ve never done it. When I go on Goo...

Santa by Community Member
  • 1094 Views
  • 3 replies
  • 0 kudos
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