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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Googe Net Changeover faiure

I have been using Google Nest ,previously Nest, for 3 years at all of my Short term rental property. The system has worked flawlessly. I have all the Nest products from Protect to Secure. This setup was approved for use in Fort Lauderdale for STRs. W...

framici by • Community Member
  • 488 Views
  • 0 replies
  • 0 kudos

Over Charged for Nest

I was over charged $148 for my subscription in June when the renewal date isn't until September, and is a $60 annual charge.This is my first concern. The second is that Nest Aware is now Google Home, so why is NA even charging at all when the service...

JillN by • Community Member
  • 3481 Views
  • 10 replies
  • 1 kudos

Nest not working after subscription

I am shocked to see that big name Google is providing trash services here, every second person is having issues with subscriptions same as I do. I paid yesterday for a year subscription but not able to see past events saved. Did I waisted $60? Or wou...

Camera History not loading

I have 3 nest cameras linked to nest home 1 Doorbell and 2 outdoor cameras, I subscribe to your service and when reviewing recent video via web browser history (1-2 days) the thumbnail appears when mousing over the timeline but the footage never load...

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