cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Subscriptions and Services

Blog Posts

No posts to display.

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Start a conversation

Cancel Nest Aware with ADT

I saw a post on here talking about Nest Aware with ADT, and trying to cancel the ADT managed subscription to resume Google self management of Nest Aware or Nest Aware Plus.I just had the same situation. I was trying to integrate my ADT account with G...

Over charged

I have talked to someone before and she gave me a case number 4-8951000033673you have charged my card 2/26/22 $120.0011/21/2022. $60.00 3/24/2023 $120.00 i should be charged $60.00 for 1 year. I have 1 camera

Nest aware familiar faces not activating

Hi, I have 3 nest cams with nest aware subscription. Unfortunately familiar face detection does not work..gives a 1 on top which says people in Illinois can't use familiar faces, but I don't like in Illinois.Any help to resolve this is greatly apprec...

Tsiz by • Community Member
  • 1277 Views
  • 6 replies
  • 1 kudos

Subscription issues

I've been using Nest at least 8 years Recently I purchased a year long subscription for Nest Aware and although I've paid for it, none of my devices are recording/ storing data. Please advise. I checked with the bank and the money was deducted on Nov...

Mackiem by • Community Member
  • 980 Views
  • 4 replies
  • 0 kudos

Can’t sign in to nest app

I am using the nest app on an iPad that has the latest iOS update. I was signed in for months. But the app is asking me to sign in using my google account. When I try to log in using the same google account as before, it kicks me back to the welcome ...

Eda2 by • Community Member
  • 1094 Views
  • 3 replies
  • 1 kudos
to vote