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For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Recorded events not saving

Hi there,I have 2 houses linked to my subscription. Until recently all recorded events have been saved as they should. Now events at the house 2 are not being saved at all. We get an event notification and within a few minutes the recording is gone. ...

Grump2 by • Community Member
  • 2147 Views
  • 7 replies
  • 0 kudos

Resolved! Canceling Nest Aware subscription that was associated with a doorbell from my old house

I had a Nest account at my old house that had my thermostats and doorbell on it. I subscribed to Nest Aware and everything was working fine. However, I sold that house and left that doorbell and thermostats with that house. I now have a new home and ...

jedi8164 by • Community Member
  • 2154 Views
  • 6 replies
  • 0 kudos

Resolved! Nest Thermostat(s) and Clean Energy?

Can someone please tell me how my Nest Thermostat(s) can distinguish "Clean" electrons from the other ones that came from Hydro, Nuclear, Coal-fired, or any others?I'm inclined to think it's just a big shell game for the more impressionable or uneduc...

tdeloffi by • Community Member
  • 1294 Views
  • 2 replies
  • 1 kudos

Nest door bell

I just moved into a new home which already has a Next doorbell and camera. The device is attached to the dwelling to a point that I am unable to look on the back for the code to access it. Is there a way to get a code or have the device reset?Please ...

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