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Cameras and Doorbells
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Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13417 Views
  • 0 replies
  • 5 kudos

View Nest doorbell camera on Android TV

How can I view my Nest Doorbell camera on my Android Smart TV? It wants a Nest login/pw but I don't have one. I have logged into my Nest Doorbell with my Google Account. There isn't an updated Nest app on my Sony Android TV. Can anyone help? Thanks,

rayray519 by Community Member
  • 1185 Views
  • 5 replies
  • 0 kudos

Can’t see new camera on computer

I see several complaints regarding this. Added new camera. Had to do on cell and download google home app. Can see all my cameras on cell but not new one in nest on my computer. Have they fixed this? If not new cameras going back! Not bouncing betwee...

Anonymous by Not applicable
  • 1102 Views
  • 7 replies
  • 0 kudos

Camera history

My camera will not display any history past 4 AM this morning, trying to figure out why.

Skomoromi by Community Member
  • 644 Views
  • 3 replies
  • 0 kudos

Why Is Nest Aware Only Recording Short Videos

Since enabling my Nest Aware on my cameras, it's recording movement and people but only in short back-to-back videos. Time length is inconsistent. 15s, 7s, sometimes 1 minute. How can I get it to be one consistent video?

Doorbell

In terms that a 67 year old retired lorry driver can relate to, how do I connect my Google Doorbell (battery) to my Nest Hub Max? The Doorbell is connected to my phone, and alerts me to people at the door, and I would like the Nest Hub to do the same...

RichardSk by Community Member
  • 1061 Views
  • 5 replies
  • 0 kudos

Plugged in flood camera doesnt record after 11pm

Every night around 11pm my floodlight camera stops recording. I have the nest aware pro so should allow me to go back and see the nights recording. I get an error saying cant connect to the camera. Happens every night for this camera. Door bell works...

"Live video unavailable" Google Nest Outdoor (battery)

I have recently purchased and installed a Google Nest Outdoor (battery) camera. I have it plugged in with Google's 16-ft power cord, so it's not running off just battery. The problem is that when I open the Google Home app and select this camera, I u...

JerryKlein by Community Member
  • 3310 Views
  • 11 replies
  • 8 kudos

Cameras stopped recording events

Cameras stopped recording events usually they record 8 to 9 seconds and I can go back and review them. I only get still shots. How do I get them back online.

Jaward1 by Community Member
  • 778 Views
  • 3 replies
  • 0 kudos