My nest guard went offline couple days ago and I cannot reconnect it. I tried every possible thing including factory reset and stuff like that. I removed it from my account reset it to factory settings and try to add it again. Problem pops up during ...
My Nest Guard keeps going offline. When I restart pressing and holding the 5 key, it goes back online for a couple of hours, and then goes back offline. I assume this is associated with the message we received about the Hub Max update, but I tried to...
I installed my Yale lock last night. I had some issues connecting to the internet due to my Nest Hub Max being on another WiFi signal. Once I corrected that, I was able to connect the Yale lock to my Nest account and WiFi. Around 9:30 pm, I received ...
My NEST App and keypad are displaying No Cell Backup and are yellow. I called BRINKS and Google and both blame each other. I see other posts but no fixes. Anyone make any progress with this issue?
I have had this lock installed for a few years with zero issues. It suddenly went offline a few days ago. I can't seem to get it back online. The Nest Connect device has a good wifi connection and tests good. The lock itself works. I removed batterie...
When white button is pressed all i get is three beeps and no blue light. I have reset to factory , removed and reinstalled nest connect. Light is green on nest connect. This was working just fine until i removed lock to do some door repair and had it...
Hi - Nest Guard showed offline and not connected to power on app. Tried plugging it into different outlets and it will not restart. Anything I can do?
Nest Connect was pulled out of the wall outlet for a few days by my cleaning crew. Can it be restarted remotely or do I need to do this on site with the app? I'm 6 hours away from the property.
Nest Yale lock keeps going off-line. We have a nest connect bridge connector set up close by. We reset to factory settings twice. it will be online and work and then go offline. Don’t know how to fix this problem.
Hello,I’ve been a faithful user of Nest Guard since it first launched. I have Nest Aware and then was migrated to Nest Aware Plus. I also have professional monitoring through what used to be Brinks.For the past month I’ve been getting errors saying I...
