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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4119 Views
  • 0 replies
  • 5 kudos

Google and Smarterthings lights

I have several Juno kitchen lights that I've attempted to integrate with the Google Home app. Unfortunately, the app couldn't detect them during the search process. Interestingly, I can connect to and control these lights seamlessly through the Smart...

Issues with moving to Google Home from Nest

Hi I know I am late to this but all previous attempts to migrate to Google failed so I didn't do this within the deadline. I have Nest and used a Hotmail account to login. I downloaded the Google home app this weekend and added my hotmail account to ...

LisaHE by • Community Member
  • 2759 Views
  • 11 replies
  • 0 kudos

Google nest not registrating with Home App

Hi,I bought the Google Nest Hub Max and have the nest smart themrostat. When I go to the google home app -> works with google -> Nest, I get asked to login to my Nest account however when I try to login with my google account, it does not work. The e...

JKinloch by • Community Member
  • 1134 Views
  • 5 replies
  • 1 kudos

Cannot log into my iOS App

Cannot log into nest on my iPhone. Tried ‘forgot password’ but do not get a reset request.

Baruchb1 by • Community Member
  • 671 Views
  • 1 replies
  • 0 kudos

Google photos

Hello i try to show my google photos to google nest and it wants my personal results but i have these open.It shows me that i must add first a device.

Mitsakos by • Community Member
  • 520 Views
  • 1 replies
  • 0 kudos

Can't update DNS settings

My network has stopped working completely because my DNS server has died (disk crash, unrecoverable).https://support.google.com/googlenest/answer/6274141?hl=en provides details on how to change the DNS served by the Nest router. The document provides...

frumbert by • Community Member
  • 577 Views
  • 1 replies
  • 0 kudos

Nest volume in Google Home app

Hello, I upgraded to the newest gen Nest indoor wired cameras. Majority of the time the volume will not work,even though my phones media volume is all the way up. They work in the Google home app with the gen 1 cameras (most of the time). Since upgra...

Resolved! Can t recovery my gmail account

SubjectHello TeamI have a Gmail Account which is protected by 2step verification. Now I forgot it's password I have only Phone number. I have tried many times to recover my account but I failed Please help me to fix my problem #

mehtab09 by • Community Member
  • 4246 Views
  • 8 replies
  • 3 kudos
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