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Blog Posts

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Controlling volume for multiple speakers in the Google Home app Read more

Now Available: Google Nest Warranty Helper Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Cannot connect my nest app to google home app

I have recently installed and connected a 3rd gen learning thermostat using the nest app on my iPhone and all is working fine as a single user.However, when i try to share the app with my wife I am directed to the goggle home app. I have installed th...

Cannot login to Nest app to add Thermostat

I am trying to add a 3rd gen Nest Learning Thermostat. I can login to the website on a computer, but when I try to login to the Nest app on my Samsung S22 Ultra or iPad Pro, I get this error: There was a problem connecting to the Nest service. Try ag...

TomP1 by Community Member
  • 1466 Views
  • 12 replies
  • 0 kudos

Google Home app in Ukraine

I got Mi Smart Speaker as a gift. It works only with Google Home app but I can't download Google Home app for my iPhone. How can I use my Smart Speaker? Why Google didn't add app for my region in App Store? On App Store page I see support Ukrainian l...

Monosnap App Store_ Google Home 2022-10-20 11-03-09.png
Chefranov by Community Member
  • 2879 Views
  • 2 replies
  • 20 kudos

Can’t connect google mini to WiFi

Hello, I have two problems. Dolly know if anyone can offer some enlightenment. 1. I accidentally deleted all the categories of rooms in groups in my Google home app. How can I reinstall them? 2. I moved to a new place. Try to connect my Google mini t...

LA4 by Community Member
  • 807 Views
  • 6 replies
  • 0 kudos

Can’t sign into App

I can’t log into my Nest app as it says my password is wrong. Tried to reset my password but it doesn’t send me an email. This has been going on for three days now and my home isn’t protected because I can’t get access to this app

Holmes1971 by Community Member
  • 1372 Views
  • 10 replies
  • 2 kudos

Can't Unlink Lutron from Google Home

After years of working, my Lutron integration with GH stopped working. (Sorry, I can't connect to Lutron message.) I tried following the steps of unlinking my Lutron acct, but can't. When I link, Lutron doesn't show in the list of linked accounts. So...

Gr8H2O by Community Member
  • 773 Views
  • 3 replies
  • 0 kudos

Resolved! Google Home repeated message: "Something went wrong..."

When I ask Google Home to play any particular musical group, I keep getting the same message after it repeats my request. "Sorry. Something went wrong. When you are ready give it another try." I do that and keep getting the same message. I have pulle...

golferron by Community Member
  • 995 Views
  • 4 replies
  • 0 kudos

Feit Smart Bulb is offline in Google Home

My Feit account is links to goggle home, however my light bulbs all show as offline. I can control them from the Feit app, but not Google. What am I doing wrong?

tdo814 by Community Member
  • 958 Views
  • 7 replies
  • 0 kudos
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