Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more
Forum Posts
How to share your device(s) with others in the Nest app or Google Home app
Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...
Sony KD85X80CK wont take my user/password for the Nest App
I have the Sony 85" KD85X80CK and have downloaded the Nest App. It has my user email and password already (smart lock for passwords), but will not accept the credentials. It brings up "Please Try Again You entered and incorrect email address or passw...
Google home not connecting to cameras while on LTE
The Google home app works perfect on wifi, once on cellular data (iphone XR), it is unable to load the cameras. I still get notifications, but cannot connect to the cameras or see the history. Once back on wifi, it works great. Cellular data is enabl...
Unable to delete personal routine from iPhone Google Home App
I have reviewed the help and other comments posted here on this topic. There is no way to either delete or even edit a PERSONAL routine on iOS. Once an action or device has been added to a personal routine it can not be removed and the routine itself...
Can't sign into Nest app on iphone XR
About a month ago, I lost my ability to log into the Nest App. When I try to sign in using my Google account, the Nest App sends me to the "Make sure you trust Nest" screen, to which I click "Allow". After I click on "Allow", the Nest App returns me ...
Philips Hue bulbs slow to respond via Google Home app
I'm struggling to properly fix a new problem I'm encountering with Google Home and Philips Hue.I have a Google Nest Wi-Fi network along with many Philips Hue bulbs and a Philips Hue bridge. When I use the Philips Hue app to control my lights it works...
Bug: Google Home app caches light status showing incorrect result if light is turned off elsewhere
I like to report a bug. Google Home app has [Lighting] button that shows all lights. This screen shows incorrect light status if Google Home app was used to show status of lights once and left it open and then the light is turned on/off by manually o...
Nest Hub Max video stream not showing video in Favorites tab of Google Home app public preview
Hi, my Nest Hub Max’s video stream is not showing a video in the Favorites tab of Google Home app public preview, whereas the Nest Doorbell does.
Home App reset, lost my home/all existing devices, asks me to start over
Hi-On 12/26/22 we noticed the doorbell notifications stopped working (all devices/notifications were working before this happened). I opened the Home App and my entire home/existing devices were gone. Home app was at the start screen, asking me to se...
Resolved! Nest App Re-authentication required
Since I migrated to Google login for Nest I have to re-authenticate approx 50% of the time via Google. I wondered if there was a setting that I had wrong or something I could tweak to prevent this. Although it's only an extra 4 clicks it's still an a...
