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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google home app and Nest app not gelling.....

I'm baffled?! I've been struggling with my Max hubs (1st gen) for the last few weeks as the integrated nest cameras decided to turn themselves off and I couldn't turn them back on again. We are having a new internet connection installed and the crap ...

DizzyPuss by Community Member
  • 1011 Views
  • 7 replies
  • 0 kudos

No option to join Public Preview on Google Home App

I'd like to join the public preview on the Google Home app. But when I look under the "General" section of the "Settings" tab, I do not see the option to join the public preview. I've checked to make sure I have the latest version of the app -- I do....

boferguson by Community Member
  • 3480 Views
  • 13 replies
  • 0 kudos

Nest App Not Recording Heating Use Accurately

Not sure I have the correct Heading for this post but I have read and tried re-setting the Nest App on my phone but its still not working properly and is not recording accurate usage of time.Some days it shows no usage at all and some days it does bu...

AnnaM by Community Member
  • 509 Views
  • 3 replies
  • 0 kudos

Resolved! Nest and Google Home

I recently installed Nest Thermostat and Protect. Did this on the Nest app using a Google login (I have only one Google account).I want to manage this all through my Google home app so don’t have to keep switching between apps for my devices. I’ve tr...

aartik by Community Member
  • 1051 Views
  • 4 replies
  • 0 kudos

Google asssistant not working with home devices

Hi there.I have android galaxy s21 latest Android with Google homeI have a bunch of devices connected to home app.I can manually control each device within the app. But when I use voice, it asks me to connect devices.I restarted my phone 3 times. Sam...

123adk by Community Member
  • 2137 Views
  • 17 replies
  • 1 kudos

Unable to login to nest account with 2FA

Hello.I've had my nest account for several years with 2FA. I recently lost my cell phone number and was forced to change it. I can't get 2FA codes anymore and there is no way that I can see to change my phone number. This was the only 2FA method I ha...

jrguay by Community Member
  • 688 Views
  • 5 replies
  • 0 kudos

What does the toggle for Your Notifications mean

 Hi - I have been exploring the Home app and see this toggle for “Your notifications” under activity zone for my nest cam. What does this toggle do? I have turned it on for now but don’t lnow what it means.

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AmIre88 by Community Member
  • 526 Views
  • 2 replies
  • 0 kudos

Nest doorbell chimes option missing

Hello,I’m trying to change the chime theme on my nest doorbell and the option is gone. I had changed it about a month ago to the Thanksgiving theme but now there is no option to change back. Any suggestions?

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