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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5895 Views
  • 0 replies
  • 7 kudos

Resolved! Wykrywanie obecności

Chcę stworzyć rutynę kiedy po wykryciu że jestem w domu ,,włączy światło,,Kiedy chcę to zrobić nie mogę znaleźć takiej opcji kiedy tworzę rutyne?Jest tylko opcja:kiedy wydam polecenie,kiedy słońce zachodzi,o określonej porze. itd..Przypominam że mam ...

Kornel by • Community Member
  • 4703 Views
  • 6 replies
  • 0 kudos

Home/Away routine

I have set up Home/Away routines based on phone location sensing. I have provided location permissions to both Home and Nest app. However, the app never changes to "Away" even when I am out of home for hours. it seems it is permanently set to "Home"....

abskumar by • Community Member
  • 800 Views
  • 3 replies
  • 0 kudos

Cannot cancel Nest Aware after Moving

I cannot cancel my Nest Aware subscription and keep getting charged $6 per month. I have moved overseas to Korea with the military and sold the house Aware was signed up for, deleted. I get an email from Google, but cannot modify the subscription whe...

Nest "home address update" email

Today I've been getting emails every few hours from Nest telling me to update my home address in the Google Home app. My address is up to date. There is no way to stop receiving these spam messages from Nest. I have received this message SIX times to...

KS1993CA by • Community Member
  • 1032 Views
  • 4 replies
  • 0 kudos

Port Forwarding to IP Address

I already made some comments in the Google Wifi part of the forum, but I did not get a satisfying answer to my problem. Meanwhile I found a workaround to get it running for now, but even that is not really satisfying.Is there a way to post a feature ...

hons by • Community Member
  • 380 Views
  • 0 replies
  • 0 kudos

Resolved! Big Ass Fans integration down ?

I noticed my Big Ass Fans integration stopped working a few days ago. Is anyone else having the same issue ? I’ve tried reinstalling the integration. The fans however appear offline in the Google home app. Everything is fine with the Big Ass Fans app...

Roddyg by • Community Member
  • 1791 Views
  • 3 replies
  • 0 kudos

Google Password Change - Can’t access my Google Home Account

I recently changed my google password as it had been several years. When I did, I tried to access my google home app and found that it had no record of my Google WIFI or my Nest Learning Thermostats that I had setup. Can I find a way to recall these ...

Chezzer by • Community Member
  • 3375 Views
  • 6 replies
  • 0 kudos
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