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Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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Phillips hue

I am unable to add Phillips hue zones to google home app. It was working before, but since I try to add a new zone it removed all other zones that were working. Please advise.Many thanks

chai by • Community Member
  • 499 Views
  • 1 replies
  • 0 kudos

Nest app showing my thermostats offline

I had 2 Thermostats connected to my nest app. I checked it today and they are showing offline on the app. However the thermostats are showing that they are connected to a account. How do I find out what account they are connected to? I also noticed t...

TonyShirt by • Community Member
  • 513 Views
  • 2 replies
  • 0 kudos

Nest Cam Battery Wired Cant Mute Live Feed iPhone

Hello, I've posted this question a few months ago but had the thread locked without an explanation.https://www.googlenestcommunity.com/t5/Apps-Account/Nest-Cam-Battery-Wired-Cant-Mute-Live-Feed-iPhone/td-p/42039When viewing the live feed. I use the v...

Dickie by • Community Member
  • 1776 Views
  • 3 replies
  • 4 kudos

google home app start up want let me set up

after downloading the google home app onto my android phone proceeded to set the app and device up. app want let me pass the page where the different term statement and ok at the bottom screen

wiggles by • Community Member
  • 492 Views
  • 1 replies
  • 0 kudos

Firefox "Sign in with Google" not working

The sign in page at https://home.nest.com does not let me use the "Sign in with Google" button. Pressing the button does nothing.Using Firefox 97.01 (64-bit), adblock and all add-ons disabled to remove add-on conflicts.I've paid for Nest Aware and ca...

lixhenry by • Community Member
  • 2200 Views
  • 5 replies
  • 1 kudos

fout melding nest hub

Ik heb de stappen meerdere keren gevolgd om mijn Netflix-account aan mijn huis te koppelen. Nadat ik mijn e-mailadres en wachtwoord heb ingevoerd en op de link heb geklikt, krijg ik een leeg scherm met de tekst 'clients3.google.com'. Daarna gebeurt e...

Google Home vs Nest App

When will the google home app have full functionality for all NEST cameras?

AERA1 by • Community Member
  • 652 Views
  • 3 replies
  • 1 kudos

Feit Smart bulbs

My Feit account is links to goggle home, however my light bulbs all show as offline. I can control them from the Feit app, but not Google. What am I doing wrong? i unlinked it and linked it again. The light is controlled from the Feit app without a p...

Bishkos by • Community Member
  • 4531 Views
  • 5 replies
  • 3 kudos

family member control on home app

Ok, so I set up the home app on my phone, then I merged my Nest account. All works fine for me in my phone. Then I added my wife to my home account, no issues there. I go onto my wife’s phone, open the app but cannot control any of the nest products....

GrhmW by • Community Member
  • 4803 Views
  • 24 replies
  • 1 kudos

How to discover ticket number for submitted ticket?

Hey @Brad and others,I recently submitted a "ticket" about an issue via the online form here https://bit.ly/31vCfcQ . I received the webpage acknowledgement "Your email has been sent...".How do I know what my ticket number is? Where do I discover tha...

JohnC1 by • Community Member
  • 613 Views
  • 1 replies
  • 0 kudos
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