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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4128 Views
  • 0 replies
  • 5 kudos

Home unable to communicate with any devices

I've recently moved house and since moving, any attempt to set up to my nest or chromecast just ends with "could not communicate with your *device*". I get the code on the TV, I get the ding on the nest, but after that, it apparently can't communicat...

Amy_l by • Community Member
  • 714 Views
  • 3 replies
  • 0 kudos

Nest app problem - Authorization Error 400

Hi, I have a nest account that is working but I'm unable to connect it to my google home account.When I try to login to my nest account on Google Home. I received this error 400.See below:Authorization ErrorError 400: redirect_uri_mismatchYou can't s...

MWM by • Community Member
  • 1326 Views
  • 4 replies
  • 0 kudos

Delete Premade Routines

It really sucks that we can't delete premade routines. My wife is not that strong with technology and I want her to want to use the routines but because I can't simplify the list to 2-3 routines it makes it look way more complex than it needs to be. ...

CV2 by • Community Member
  • 839 Views
  • 4 replies
  • 0 kudos

Change google music account

I got several devices at home, in my family. But, when my son is at his room, streaming music, he is using my music account. Heck, everyyone is using my Youtube music account. Can this be changed, so everyone can use their own youtube music account a...

Deheugden by • Community Member
  • 389 Views
  • 0 replies
  • 0 kudos

Account acces after new phone

I got a new phone and transferred apps. I cannot log in because I don't have my password and no link is coming to my email to reset. I tried reloading cameras to account but it says it is registered to another account. Its me! How do I fix this?

Kj3dogs by • Community Member
  • 1182 Views
  • 5 replies
  • 1 kudos

New version of Home App does not show current status of smart lock?

Since the lastest rehaul of the google home app look. My Smart lock no longer shows up as green in the google home app when it is locked or blue when unlocked. It just shows a lock symbol without any details. The app already never gave an option to l...

uzy_ca by • Community Member
  • 1126 Views
  • 5 replies
  • 1 kudos
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