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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1618 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17723 Views
  • 0 replies
  • 7 kudos

I lose the chime connector

I have a Google Nest Doorbell (2nd generation, wired), which originally came with a chime connector. Unfortunately, I lost it. Is the chime connector available for purchase separately? I wasn’t able to find it in the Google Store. What are my options...

RRothe by • Community Member
  • 193 Views
  • 1 replies
  • 0 kudos

Nest doorbell 2nd gen, wired

I had my doorbell for probably 2 - 3 years now and 3 days ago it stopped working. I try resetting by pressing the pin hole for 10 seconds and a second time for 12 seconds. Both did not make any sound after release. The light under the lens is white f...

kiwee by • Community Member
  • 327 Views
  • 6 replies
  • 0 kudos

Resolved! Lens shattered

Hi,My Nest doorbell fell of it's mount and the lens has smashed. I need a new lens and it to be fixed. The doorbell shouldn't fall off the mount this easily! Can Google replace it? Fix it?Thanks Tom

Doorbell (battery) not re setting

I have the Nest Doorbell (battery) and the factory reset steps are not working for me. When I use the sim tool to press the reset button only a white light comes on after 5 seconds. I continue to hold for the full 10+ seconds and the yellow light nev...

jjklmnop by • Community Member
  • 249 Views
  • 3 replies
  • 0 kudos

Google Nest Doorbell (Battery) Speaker not working

It's been five months since I started using the doorbell, and I've noticed that when visitors press the bell, they can't hear me when I speak. It seems like the built-in speaker might not be functioning correctly. Has anyone else experienced this iss...

Delayed Nest Doorbell Notifications

All of a sudden, I'm getting delayed notifications from my Nest Hello Doorbell, in most cases I don't get the notification until I unlock my phone. I have no issues with internet speed (900Mb Fibre), my router is literally 5m from my doorbell. The am...

Glewis1 by • Community Member
  • 371 Views
  • 6 replies
  • 0 kudos
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