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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 66052 Views
  • 186 replies
  • 57 kudos

Error: There was a problem connecting to the camera stream

I just signed up for the Nest Aware Free Trial subscription and all of my videos now say "Nest Doorbell - there was a problem connecting to the camera stream" . I can hear the sound but only see a black screen with the error. These videos all worked ...

sstjohn77 by • Community Member
  • 4030 Views
  • 11 replies
  • 2 kudos

Nest Subscription

Good morning, I have been trying to purchase Nest Aware for an existing doorbell, but ever time i have done this its coming up with a system error and to try again another time. Ive tried this over several days with different system and still no luck...

ChrisBB by • Community Member
  • 632 Views
  • 3 replies
  • 0 kudos

Nest Gaurd Key Tag Reset

I have recently reset my nest to wear and added everything back the motion sensors and everything. I had the nest tag previously assigned to myself but since I have restarted the nest aware and you know configured everything again for a second time, ...

nest aware subscription problems

Also a dissatisfied customer with nest aware. I had issues with wired nest doorbell. The original Nest aware subscription could not be moved. They could not refund me the difference and required me to move to the more expensive option. I haven't been...

Help

How do I get started?

Anonymous by • Not applicable
  • 586 Views
  • 2 replies
  • 0 kudos

Refund for system not working

I have spoken with various Google people for over 7 hours in the past 2 days. They gave me this site to request a refund for service and get my new service started.

juanmore8 by • Community Member
  • 499 Views
  • 1 replies
  • 1 kudos

Video History

My doorbell video history has disappeared and “No Video Events” has replaced it. I have a subscription. Any idea how to retrieve it or who to contact? I only have live feed.

JuJu1 by • Community Member
  • 958 Views
  • 7 replies
  • 0 kudos
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