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Nest Aware

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Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by • Community Member
  • 69747 Views
  • 186 replies
  • 57 kudos

Won't stay signed in

Nest requests sign in several times per day ever since I migrated to Google. I'm continually asked to upgrade to Nest Aware before allowing me to sign into Nest

4789 by • Community Member
  • 846 Views
  • 2 replies
  • 1 kudos

Have Nest Aware Trial but Unable to See Recording History Clips

Pretty much what the title says. Bought a nest doorbell, free trial of Nest Aware however every time I go to my recording history I get an error when I try to watch a clip. This is the primary reason I have a video doorbell and it doesn't work. Can s...

Bw223 by • Community Member
  • 620 Views
  • 2 replies
  • 0 kudos

Resolved! Max number of cameras on Nest Aware

Greetings! When I signed us for Nest Aware awhile back, the number of devices allowed was 10 per account. I seem to recall reading somewhere recently that the number allowed now is unlimited. Can anyone tell me if it's still 10 per account, or is it ...

Audio NOT WORKING

This week, Nest must have done an upgrade because my camera buttons have changed. Since the upgrade, I have live audio, but my history audio is gone. This is a HUGE problem!!!!! I have done every check that is suggested in HELP. I cannot get the reco...

Nest Aware not working

Nest Aware says I’m am currently in a free trial period. This is an old camera I’m reusing again after two years of no use. I used to pay for Nest Aware and am trying to subscribe again. However there is no option to subscribe fully. It states I have...

Wgf102 by • Community Member
  • 786 Views
  • 4 replies
  • 0 kudos

Saved video has no date and time stamp

Is there a way to save a video clip with a date and time stamp of the event you are saving . That would be very helpful when it is sent to other people . Like the police .

Bbmcguy by • Community Member
  • 1853 Views
  • 4 replies
  • 1 kudos

Nest Aware camera accidently turned off

I accidently turned off a Nest Aware Camera from a remote location. How can I turn the camera back on without being physically present at the camera location. It is 400 miles distant

jmiddagh by • Community Member
  • 656 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Aware Free Trial Subscription

So, here is the situation. We just got (35 to 40 days ago) a Nest Camera and mounted it. We were enjoying the free subscription till it ran out a couple of days ago. I had meant to renew it; however, didn't get around to doing so till earlier today. ...

Timor by • Community Member
  • 2619 Views
  • 4 replies
  • 0 kudos

Not able to subscribe to nest aware

I used to have a nest aware Password and it's not functioning for some reason. I tried doing a password reset and it says I got an email sent to my inbox to reset but I never receive an email. Any suggestions on what to do?

Wichoacan by • Community Member
  • 524 Views
  • 1 replies
  • 0 kudos
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