Subscriptions and Services

What does the AUX Mean on my Nest thermostat?

If you’ve noticed AUX heating on your Nest thermostat, it usually means your system is engaging a two-stage heating process. The first stage, your heat pump, is highly efficient. However, when outdoor temperatures drop significantly, the heat pump mi...

Paid for nest aware yearly subscription but cameras not recording

I had two emails as owners for the same google home (one was a new email, the other was old).The old email was the original when I created the home and had a monthly subscription, which I cancelled.I have since removed the old email from the home, wh...

Best aware playback not working

My best aware is not playing back any of my videos like it use to. I can get into live mode but no history. I have confirmed my subscription is still being taken out of my account.

$80 charge on my bank card

Google nest charged me $80 on my bank card. I did not give them permission to do this. What do I do?

Google nest keeps charging my debit card even after i blocked them. This time they charged a year

So, Google has charged my account for a years subscription to nest aware. 2 months ago it was somthing else that I've never heard of. They take your money and send you in circles chasing your tail when you try to find help. They tire you out as I did...

Nest Aware price Hike! WTF!

That's where is changing from 160 Canadian dollars to 200 Canadian dollars per month. This is an insane price hike! I would even be complaining about a $10 per year price hike. But are you kidding me, you're going to be charging me $40 more without g...

Resolved! Subscription

Want renew subscription

Resolved! Yearly payment

Hi like to pay yearly.

Resolved! Google Home extension ?

Hello .I am in the public preview of Google Home subscribed to Google Nest Aware in Spain and the Google Home extension has not reached me on Google Gemini

Can’t login to my nest account

Need help with an old nest thermostat as I can’t login to nest account as my password is not longer recognized and nest won’t let me change it, so I can’t migrate and can longer use the thermostat

Google Nest Community

Blog Posts

Help Center

Forum Posts

What does the AUX Mean on my Nest thermostat?

Paid for nest aware yearly subscription but cameras not recording

Best aware playback not working

$80 charge on my bank card

Google nest keeps charging my debit card even after i blocked them. This time they charged a year

Nest Aware price Hike! WTF!

Resolved! Subscription

Resolved! Yearly payment

Resolved! Google Home extension ?

Can’t login to my nest account

I pay $20/month for Google Home Premium (Nest cams...

I cancelled my Nest doorbell subscription but yest...

Someone hacked my acccount n deleted the videos. I...

Setting up

Nest aware paid for but not working

Export report on Dog Barking

Nest information

Facial recognition

How to access 24/7 recording

Nest camera nest app not in app