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Nest Aware

Blog Posts

Help Center

For immediate help, visit the official Google Nest Aware Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 30142 Views
  • 186 replies
  • 46 kudos

Nest Aware Error

I accidentally canceled a 10-day subscription because I thought I could then sign up for a 5-day subscription. We have over 10 cameras on our account. The settings say I have to migrate to Google. I have been trying to find a way to SPEAK TO A LIVE P...

charter by Community Member
  • 240 Views
  • 3 replies
  • 0 kudos

Nest Aware Double Charge? Check Your Bank Statements

Unbelievable that I am STILL being double charged for Nest Aware. It has been THREE YEARS since the migration to Google and they expect us to believe they didn't notice hundreds of accounts being double charged?? Well, they should have resolved my me...

ArrEmm13 by Community Member
  • 3149 Views
  • 28 replies
  • 8 kudos

Nest cameras

Do I have to switch my nest cameras to a google account? 

Vinceedw by Community Member
  • 255 Views
  • 3 replies
  • 0 kudos

Double Billed for 1st Generation Nest Aware and new Nest Aware

I had a subscription for the 1st generation of Nest Aware (video recording). I unfortunately made the migration to the new Google Nest in November 2022. Since then I've been double billed for both the 1st generation Nest Aware and the current one. I'...

vonora88 by Community Member
  • 602 Views
  • 9 replies
  • 2 kudos

Nest Aware 1st generation

I migrated my account to Google. I had paid $200 on August 18th for a Nest Aware subscription. I signed up for Nest Aware Plus for $150. When can I expect a refund for the original subscription?

Noelyn25 by Community Member
  • 524 Views
  • 13 replies
  • 0 kudos

Overcharged for Nest Aware

I've been charged over £500 for my Nest aware subscription in the past 6 months.It was meant to be £100 (going up to £120 in November) for the year. I've cancelled my direct debit and want my money back but the contact form isn't working and no one h...

aa04 by Community Member
  • 514 Views
  • 2 replies
  • 0 kudos

Trouble cancelling after price increase

Hi. I've been trying to cancel my nest aware after the huge price increase. I have been getting this error all morning. Is this a know issue or do I need to keep trying? On a side note...  i can't believe the price is going up with literally no new a...

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salieri by Community Member
  • 461 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Aware Price Jump

Just got my email notification. 25% increase from $120 to $150/year? I don't think so. Looks like I'll cancel before my renewal, have no cloud storage for now until I find a more reasonable alternative.If you're going to raise prices that much, give ...

DJHussey by Community Member
  • 30142 Views
  • 186 replies
  • 46 kudos

Billing emails use incorrect home name

When I moved to my current house, I renamed my home in Google products, and later subscribed to Nest Aware. My Nest Aware subscription has always been assigned to my current home, and was not active on any other home.Somehow, when my Nest Aware subsc...

jhoule86 by Community Member
  • 213 Views
  • 2 replies
  • 0 kudos
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