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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3571 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 133543 Views
  • 243 replies
  • 11 kudos

Protect Beeping Every 4 Minutes

Battery operated nest protect. Has been working great with no issue for the past two months. Over the past week the protect has started beeping once precisely every four minutes. Status checkup shows everything is fine. Have replaced batteries and cl...

CCody by Community Member
  • 785 Views
  • 3 replies
  • 0 kudos

Resolved! Does not connect

No matter what I try the Nest app doesn’t detect the protect boxes. 

Elk by Community Member
  • 14691 Views
  • 11 replies
  • 2 kudos

Can't connect Nest Protect to Wi-Fi

I recently purchased two Nest Protect smoke detectors, but am unable to get them set up.When I go through the setup procedure in the Nest iOS app, it connects to the Wi-Fi (I can see on my router that it does successfully connect), but after doing th...

Dejus by Community Member
  • 2491 Views
  • 9 replies
  • 1 kudos

Out of Reach and Stupid as Hell

This is the most infuriating thing to have to take time out of my day to do: complain to you all about a design flaw that is so careless...I wanna know if you've just got a bunch of retired W/NBA players working for you? I moved into a house where th...

AmBiguous by Community Member
  • 375 Views
  • 0 replies
  • 2 kudos

Replacement Ceiling Play for Nest Protect

Hello,I am in search of retailers that sell ceiling mounting plates for the Nest Protect. Two were lost when repainting. I have contacted customer service but they will not provide plates because the Protects are out of warranty. However they would n...

Maspba by Community Member
  • 364 Views
  • 0 replies
  • 0 kudos

Drywall work is setting off Nest Protect

I’m doing drywall work and the dust keeps setting off my Nest Protect. I don’t want to keep pushing the stop button on the alarm. Any suggestions?

DeenaK by Community Member
  • 901 Views
  • 2 replies
  • 0 kudos

Another Worthless Product - Protect from Nest/Google

I like how there are no drop-down choices for "NEST PRODUCTS DO NOT WORK CORRECTLY" Nest Protect alarms go off claiming there is a fire when there isn't. No dust, in the right place, etc... but still an occasional alarm. This is bad enough. But then ...

JoeyO14 by Community Member
  • 496 Views
  • 0 replies
  • 0 kudos
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