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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 4103 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 145848 Views
  • 243 replies
  • 11 kudos

Are 2021 and 2022 Nest Protects different?

I purchased four Nest Protects from Best Buy. Two were manufactured in 2022 and have the UL 217 rating label. They also have a Smoke Sensitivity number stamped on the label of .96+/-.50%The other two were manufactured in 2021. They don't have the UL ...

ASPDX by • Community Member
  • 1269 Views
  • 5 replies
  • 0 kudos

Can’t buy replacement wires?

I installed wired Nest Protects in my house and then did some renovations. In the process the power wire to one of the Protects got lost. Google will not sell me another. Not even asking for a free one. I started the conversation with “how can I buy ...

Fire Drill using Nest

I want to manually turn on the Google Nest Fire Alarm and then off again to do a fire drill with my children but I can't locate how to do this on the iOS app? Is this possible?

mistakes

I deleted my account 

Lasvegas1 by • Community Member
  • 828 Views
  • 3 replies
  • 0 kudos

Nest protect won't update wifi or add product

Hello, I updated my ISP, hence setup a new wifi network etc. I was able to update my nest thermostat on the device itself (using the thermostat), and my nest hello via the app. However, I am unable to update any of my protects. I cannot update wifi o...

bigeasy1 by • Community Member
  • 8684 Views
  • 10 replies
  • 5 kudos
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