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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 2073 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 123858 Views
  • 243 replies
  • 11 kudos

Out of Reach and Stupid as Hell

This is the most infuriating thing to have to take time out of my day to do: complain to you all about a design flaw that is so careless...I wanna know if you've just got a bunch of retired W/NBA players working for you? I moved into a house where th...

AmBiguous by • Community Member
  • 348 Views
  • 0 replies
  • 2 kudos

Replacement Ceiling Play for Nest Protect

Hello,I am in search of retailers that sell ceiling mounting plates for the Nest Protect. Two were lost when repainting. I have contacted customer service but they will not provide plates because the Protects are out of warranty. However they would n...

Maspba by • Community Member
  • 321 Views
  • 0 replies
  • 0 kudos

Drywall work is setting off Nest Protect

I’m doing drywall work and the dust keeps setting off my Nest Protect. I don’t want to keep pushing the stop button on the alarm. Any suggestions?

DeenaK by • Community Member
  • 808 Views
  • 2 replies
  • 0 kudos

Another Worthless Product - Protect from Nest/Google

I like how there are no drop-down choices for "NEST PRODUCTS DO NOT WORK CORRECTLY" Nest Protect alarms go off claiming there is a fire when there isn't. No dust, in the right place, etc... but still an occasional alarm. This is bad enough. But then ...

JoeyO14 by • Community Member
  • 468 Views
  • 0 replies
  • 0 kudos

Nest Sensor won’t work

Hello, I’ve had my Nest Temperature Sensor about 4 months and during a power outage it lost connectivity and since then it won’t connect. I’ve changed batteries and all but nothing. Best Buy won’t exchange since out of 90 days. Anything else google c...

Resolved! Does Nest Smoke alarm have google assistant built in?

I am looking to replace my smoke detectors and currently have Google Mini's in many rooms to access google assistant. Does the smoke alarm have assistant built in so I can control my other devices? i.e. lights, thermostat, etc.

Nest Protect lost internet connection

I have four nest protects, and one nest thermostat. The thermostat is fine, but the Nest Protects have lost connection to the internet. I have not changed my router or password. I cannot remove the devices to scan the QR code. I just need to get thes...

sdwisc by • Community Member
  • 366 Views
  • 0 replies
  • 0 kudos

Deleted Home Account accidentally

I deleted a Home account that had a Nest Doorbell attached to it. I’m now trying to add that doorbell to another Home account that has other Nest Cameras and two Nest thermostats. I’m being told I cannot add that doorbell because it is attached to an...

Jimwaltman by • Community Member
  • 2329 Views
  • 7 replies
  • 0 kudos

Connecting google nest to my google home account

Hi Everyone. I cannot seem to connect my google nest to my google home account. When i go through my google home app, click on add devices, Works with google, and i try and add nest it brings me to a password page, when i try and input my password it...

Ger2 by • Community Member
  • 514 Views
  • 1 replies
  • 2 kudos

Resolved! Access

I have Nest Protect and would like my wife and daughter to have access to mange the devices via the Nest App. I see mention of inviting them via the Google Home App and I tried this and it does not work. Also, can I add my Protect smoke alarm devices...

Rocco1 by • Community Member
  • 2001 Views
  • 8 replies
  • 0 kudos
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