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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3689 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 137244 Views
  • 243 replies
  • 11 kudos

Protect is so sensitive

The Nest Protect is super sensitive. If I am frying, anything, it will always alert there is smoke, and sometime fire off a full alarm. (No I am not burning anything) I can appreciate that it detects something, however it would be great to be able to...

Khabah by Community Member
  • 1235 Views
  • 3 replies
  • 2 kudos

Nest Protect Wired

I have old Kidde wired smoke detectors that need replacing. Does the wiring harness in the wired model connect directly to the Kidde plug? Thanks.

bwarneke by Community Member
  • 1139 Views
  • 3 replies
  • 0 kudos

nest protect mounting bracket

I need a nest protect mounting bracket please. It is a battery operated. Serial# 2018 NOV 24. I didn't get any support the last time I posted, although i got an email saying I earned a badge which I don't know what is for or where to claim. I need a ...

bluefoot by Community Member
  • 1552 Views
  • 5 replies
  • 0 kudos

Nest Protect

My nest App is no longer communicating with our 5 smoke detectors.

Bob8020 by Community Member
  • 1057 Views
  • 3 replies
  • 0 kudos

Replacing wired google Nest protect smoke alarm back plate?

Hi all, I am looking to find out if anyone has found a place where one can replace a Google nest protect wired smoke alarm backplate? I found a difference from the non-wired backplates. Ours was damaged in a move, and currently it is just hanging out...

gallowayts by Community Member
  • 1165 Views
  • 3 replies
  • 0 kudos

Nest protect Chirping

2 of my Nest Protects have started chirping. IT alerted me that BOTH have sensor issues. I have filed a warranty claim because they are only 10 months old. In the meantime they will not stop chirping. Removing some batteries will not stop it either. ...

CarlaJean by Community Member
  • 1178 Views
  • 3 replies
  • 0 kudos

Nest Protect Setup

I purchased 6 Nest Protects and had no issues getting 5 setup. The last smoke detector states error P009 and is unable to connect with Assist. It finally did go under my account but remained offline. I tried to connect to wifi but the app force shut ...

APH by Community Member
  • 1907 Views
  • 6 replies
  • 0 kudos
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