cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Protect

Blog Posts

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3716 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 138063 Views
  • 243 replies
  • 11 kudos

Nest Protect Batteries

My Protect said the batteries were low. I replaced with new Energizer lithium batteries and about a day later it says the new batteries need to be replaced. Super annoying.

hearneha by • Community Member
  • 723 Views
  • 2 replies
  • 0 kudos

Resolved! Update on Heads Up Functionality?

Hello, I have posted in 2 other conversations about the Gen 2 Heads Up not functioning. I have done all the resets, chatted with online support and over the phone. I have an Android my wife has an iPhone. Wifi is connected, all the usual things have ...

Apollo606 by • Community Member
  • 954 Views
  • 1 replies
  • 1 kudos

Protects stuck in "battery replacement" warning mode.

I have 6 battery powered 2nd Gen Nest Protect. These have always worked perfectly.Recently I got a bettery warning for one of them. This was shown by a warning in the app, plus when the lights were turned off in any room with a Protect in it, it flas...

Nuuki by • Community Member
  • 2549 Views
  • 3 replies
  • 0 kudos

Missplaced Google Nest protect 2nd gen wired harness

Any idea on how to replace my google nest protect gen2 wired harness? We moved and forget to get the pig tail that plugs into the protect. So I have a plat, the nest protect, but no harness...

jeffp1970 by • Community Member
  • 1059 Views
  • 4 replies
  • 0 kudos

Nest protect

Help! I had painting done and my nest protect went off saying smoke was detected. I pushed the button but now it’s yellow flashing and every 5 minutes it’s announced that smoke has been detected. How do I get the green light back?

Crred96 by • Community Member
  • 1075 Views
  • 3 replies
  • 0 kudos

Nest Protect not sending phone notification!

Just bought six of these Nest protects after being marketed the benefit of getting phone alerts and getting notification before full alarm. Purchased 1/8/24 direct from Google store now this morning 2/6/24 (not even a month!) can confirm NO ALERT REC...

Ktnova by • Community Member
  • 5278 Views
  • 24 replies
  • 2 kudos

Batteries Draining Rapidly in Nest Protect

My Nest Protect worked fine for a few years now I constantly get a “Low Battery” warning. I have replaced with Energizer L81 Lithium as required and it only work for a less than a day then the warning is displayed. There have read numerous posts befo...

Dougm51 by • Community Member
  • 1121 Views
  • 4 replies
  • 0 kudos

Nest Gen2 backplates

In doing renovations three nest gen2 smoke detectors backplates (the round kind) were lost. Does anyone know how to get replacements? Thanks.

Rp7 by • Community Member
  • 621 Views
  • 2 replies
  • 0 kudos
to vote