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Nest Protect

Forum Posts

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by Diamond Product Expert
  • 3542 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 132373 Views
  • 243 replies
  • 11 kudos

Nest Gen2 backplates

In doing renovations three nest gen2 smoke detectors backplates (the round kind) were lost. Does anyone know how to get replacements? Thanks.

Rp7 by Community Member
  • 584 Views
  • 2 replies
  • 0 kudos

Nest Protect : Presence Detection

Hi, I have two Nest Protects using the same firmware versions, one is battery powered and one is mains. The battery powered one shows on google home presence detection but the mains powered device doesn't. Has anyone seen this, or could offer a resol...

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Nest Protect - Low Battery Warning (even after replacing batteries!)

Starting a new thread since none of the other ones on this topic have solutions and have been closed. There seems to be a widespread issue where the nest protect keeps reporting low battery life even after they’ve been replaced. The response from Goo...

locknload by Community Member
  • 4701 Views
  • 2 replies
  • 8 kudos

Nest camera history, window/door security tabs, and smoke alarms.

I have a Nest Secure system and smoke alarms, and window/door security alarms all throughout my home. I successfully migrated my secure motion detection system from Nest to ADT per the forewarned shutdown. I also can view current activity for my came...

DavidSFO by Community Member
  • 821 Views
  • 3 replies
  • 0 kudos

Resolved! Migrate Nest protect to Google home

I’m trying to migrate my Nest Protect to Google Home. It that possible? I’m running into trouble.

TvMan by Community Member
  • 747 Views
  • 1 replies
  • 1 kudos

Resolved! Failed QR code

After doing a factory reset on my Nest Protect smoke alarm the QR code takes me to a generic google website not to the normal QR installation pathway. Stated differently the QR code does not work. Ideas? And thank you in advance.

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