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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3772 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 140768 Views
  • 243 replies
  • 11 kudos

Nest Protect in Google Home App.

C’mon Google - at least provide an update on this for crying out loud. You’ve had plenty of time to get this working and is a HORRIBLE customer experience forcing people to manage Google/Nest products in two different apps. Every post I’ve seen on th...

New Nest Protect replaced with a 3 year old device !!

I bought 6 Nest Protect devices 4 months ago, and one of them already proved defective (went offline). Google Support determined that it needs to be replaced, and sent me a replacement device that is 3 YEARS OLD. Its entire service life is 10 years, ...

Nest p006 (3.10)

Hi im having trouble connect the nest protect to my home wifi with error code p006(3.10) I’ve restarted my WiFi and no luck’ also placed the protect next the the WiFi router and still no luck.

Srt_ra by • Community Member
  • 605 Views
  • 1 replies
  • 0 kudos

Unable to connect to new Router

Have just changed my WiFi router. Have tried to update the WiFi information via the Nest app, but it just hangs after connecting to the device. Then tried disconnecting and re adding one of the devices, but then it tries to connect to one of the exis...

NevilleL by • Community Member
  • 578 Views
  • 1 replies
  • 0 kudos

nest protect.

it won't connect to my wifi. I have 3 and all show offline after working for years. I tried to reset one to factory setting and now that one I can't add it to the app. when I try to add it. shows my nest doorbell cam the other 2 are on the app as off...

zeca1 by • Community Member
  • 906 Views
  • 4 replies
  • 0 kudos
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