cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Help
Nest Protect

Blog Posts

Help Center

Forum Posts

Start a conversation

Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3805 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 141740 Views
  • 243 replies
  • 11 kudos

instalación de producto

hola me podrían ayudar a conseguir quien me instale el equipo vivo en Guadalajara mexico

Hectordat by • Community Member
  • 431 Views
  • 0 replies
  • 0 kudos

Power out message on some Protect units only

I have 8 nest protect units and have had them for 6 years with no problems. I noticed recently five say "power out" in the app. It looks like this started around 6 weeks ago, which is right around the time we had some power outages during a storm but...

tcassutt by • Community Member
  • 1719 Views
  • 4 replies
  • 0 kudos

Yellow light flashing after alarm cleared

I have 14 Nest Protects in one building. A carbon monoxide heads up went off mid day during some carpet cleaning from the fumes. I silenced the alarm twice using the app. It's about 10 hours later but all Nests in the building are still flashing yell...

Primitive by • Community Member
  • 1432 Views
  • 4 replies
  • 0 kudos

Support For Nest Protect

Hello Google,It’s been nearly 5 years and while you all have been saying that you have support for Nest Protect on your roadmap there has been little to no updates. Can someone please let the community know when this is going to actually happen? Sayi...

kingkoopa by • Community Member
  • 973 Views
  • 3 replies
  • 3 kudos

Google NEST status offline issue

My App always have difficulty communicating with nest. Here is the situation,- I have 3 Nest Sensors which shows offline after resetting and connecting to Wi-Fi again.- When you press button, Blue Light is on - System is unreliable as no history is p...

Resolved! Unable to add second Nest Protect.

The same issue as described earlier by another user, yet the definitive solution hasn't been disclosed. I repeat.I've had two Nest Protects working without any problems for about 8 years. I've changed wi-fi routers numerous times during that period a...

Huib by • Community Member
  • 2625 Views
  • 7 replies
  • 1 kudos

Nest Protects P007 (3.9) error won't connect to Eero

I had 3 Nest Protects that worked fine connected to wifi Eero router. Added a 4th and they all went offline. Removed them all from network but now I can't add them to Nest Hope app because when it asks for wifi password, i get the "Something went wro...

Nest Protects Won't Stop Alerting

I've had 12 wired Nest Protects in my house since 2012 with no issues. One of those was in our basement. We just had our basement remodeled and earlier this week I replaced the existing one so that it was dust-free after construction and added a new ...

dustl82 by • Community Member
  • 2278 Views
  • 10 replies
  • 0 kudos
to vote