Showing results for 
Search instead for 
Did you mean: 
Nest Protect

Forum Posts

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by Googler
  • 243 replies
  • 7 kudos

Phone won't connect to Protect to update wifi

Hi, I recently changed out my wifi router, resulting in a new signal. I've been able to reconnect all of my other Google products (thermostats and doorbell camera), but I cannot get my phone to connect to any Protect I have in my house (6 total).I'm ...

ddimarzio by Community Member
  • 13 replies
  • 0 kudos

Nest Protect stuck on Emergency Mode

Please help, my nest app / nest protect is stuck on Emergency mode. I've tried clearing cache, clearing data, but it's stuck in this mode and continuously sends me notifications saying there's smoke.
Wizard1 by Community Member
  • 4 replies
  • 0 kudos

Google Nest Protect Generation 2 Smoke Detector Back Plate Mounting

I saw a similar thread but I see is closed for commenting, any luck with getting these mounting plates for the Smoke Detectors? I have 6 smoke detectors, 5 are hanging and 1 I had it in a drawer waiting for the next room, seems the back piece grew le...

Phosphor by Community Member
  • 3 replies
  • 0 kudos

Phone notifications don't work -- help?

I recently installed 8 Nest Protect devices, am able to manage their settings from my iphone, but got no notification on my phone when our family room device was recently triggered by a tiny amount of smoke from the nearby kitchen (not even noticed b...

lforrow by Community Member
  • 4 replies
  • 0 kudos

NT009(3) Nest Tag Error

Hello, I have a nest guard with 3 key tags. 2 work fine but one was connected to my previous roommates google account. She deleted her google home app when she moved out. I can no longer see the tag on my account (owner) and when I try to set it up, ...

Annagm by Community Member
  • 3 replies
  • 0 kudos

Cant add a nest protect to the nest account

I have gen 2 nest protect I changed the router and after that I can not add the nest protect to the account I also bought a 2nd new one both of them won't get connected to the account google help line is use less.I have 4 nest indoor cams and a nest ...

Malik71 by Community Member
  • 3 replies
  • 0 kudos