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Nest Protect

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Troubleshoot setup: Nest Protect

Here are some steps I recommend to resolve issues during the setup of Nest Protect. Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mobil...

David_K by • Diamond Product Expert
  • 3676 Views
  • 0 replies
  • 0 kudos

Updates on Nest Protect and pending Scottish legislation changes

Hey everyone, I appreciate everyone’s patience as they’ve shared their feedback and questions regarding the pending Scottish legislation changes. We’re aware of the proposed legislation changes to the fire and smoke alarm standard in Scotland requiri...

RachelC by • Googler
  • 136898 Views
  • 243 replies
  • 11 kudos

Resolved! Nest protects

Hello my nest protect keep alarming and saying that the sensor failed even though I brought it today and when I open it up the sensor was missing and I don’t know what to do it’s alarming all night and my family can’t sleep if there anyway that you c...

Nest Protect

I recently changed my router and am having trouble getting the Protect online. I have tried deleting and reinstalling it with no success. I even tried placing it next to the router and reinstalling it again with no success. it checks for the network ...

MWC1 by • Community Member
  • 2935 Views
  • 13 replies
  • 0 kudos

Nest app hot water no longer orange .

We have had the nest set up for a few years now and had no problems . We had a new tank and valves fitted 16 months ago and no issues but this week all of a sudden the hot water icon on the app does not go orange when on and also we are finding that ...

Nest Protect too sensitive

My Nest Protect Gen 2 is too sensitive, and often goes off. It is located about 2 meters away from cooking appliances, and I can’t change it’s position right now, is there a way to make the likelihood of it going off less likely? I have turned on all...

Andrija by • Community Member
  • 3592 Views
  • 4 replies
  • 2 kudos

Nest protect in garage

Hi, I have four protect smoke and CO2 alarms - two in the house, one in the shed and another in the garage.Naturally the CO2 alarm goes off in the garage due to car exhaust fumes.Is there a way to turn off the CO2 function on the garage protect only?...

Dan320is by • Community Member
  • 747 Views
  • 1 replies
  • 1 kudos

Wi-Fi Help on Gen 2 Nest Protect

Last week I installed 6 Gen 2 Nest Protects. Everything went well. Today I installed 3 more Gen 2 Nest Protects and they are all working, but, the six I installed last week are “offline”. Any ideas on why this happened?

Nest protect unable to connect to WiFi, error code P006 (3.10)

Hi, I had 4 Nest Protect installed and running fine since recently. A few weeks ago I had to disable IPv6 on my ZenWIFI Ax (Mesh) router, which I suppose is the reason why the Nest Protects went offline.I have now re-enabled IPv6 on my router but the...

polanri by • Community Member
  • 10225 Views
  • 17 replies
  • 2 kudos

Nest Protect mesh in multi-family apartment building?

HiWe are a building with ten unit across five floors, and our old and wired common fire detectors and alarms are due for replacement. We're looking into less costly, more flexible solutions, preferably wireless. The interlinked sensor/alarm solutions...

Espen by • Community Member
  • 3853 Views
  • 14 replies
  • 0 kudos

Nest Smoke Alarm and Thermostat App

I have a message displaying vertically and covering my thermostat temp making it difficult to adjust temperature of thermostat.. Message says “Smoke in Master Bedroom”, There is no smoke in bedroom. Never has been. How do I turn the stupid message of...

Echolane by • Community Member
  • 841 Views
  • 3 replies
  • 0 kudos
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