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Nest Wifi

Forum Posts

Nanoleaf Troubleshooting for Nest Wifi Pro users

Hey Nest Community, Some of you have encountered an issue between Nest Wifi Pro version 3.73.406133 and older versions of Nanoleaf Essentials products (below version 3.6). There is an incompatibility which causes Nanoleaf Essentials devices to become...

Troubleshoot setup: Google Wifi, Nest Wifi or Nest Wifi Pro

Here are some steps I recommend to resolve issues during the setup of Google Wifi, Nest Wifi or Nest Wifi Pro.Before trying these stepsMake sure that you purchase your Wifi device(s) from the same country where you'll be using them. Since wireless re...

David_K by Diamond Product Expert
  • 11145 Views
  • 0 replies
  • 7 kudos

Connection DROP : Firmware 14150.376.32

Have 3 nodes model GJ2CQ with firmware version 14150.372.32 and all the connections drop.Tried all the fixes but only with a reboot the connection resumes to normal mbps.I must reboot the system 2x 3x times a day. This is unacceptable.

hugo_jose by Community Member
  • 1370 Views
  • 7 replies
  • 2 kudos

Google Mesh Router and Firmware 14150.376.32 still dropping out.

I have had this mesh system for over 2 years it was great. Then a couple of months back the firmware was automagically updated to 14150.376.32. Since then my routers completely drop the FIOS 1G/1G connection at least once a day. Each time I have to e...

dccrens by Community Member
  • 6456 Views
  • 21 replies
  • 1 kudos

Google Wifi - speed throttled - issue with firmware 14150.376.32

My download speed through my modem is 895 mbps. But after it goes through the Google mesh the wifi is around 150mbps. I have the latest firmware. I looked through the forum and saw the suggestion to change primary dns to 8.8.8.8 and secondary to 8.8....

Everezt by Community Member
  • 1352 Views
  • 6 replies
  • 0 kudos

Nets 6E router stopped connecting to the Wi-Fi

My main nest 6E router disconnected from the internet. I have tried restarting my Arris 8300 cable modem and it is online. But the router does not get the connection.after several tries, I factory reset the nest system and it disappeared from the hom...

Harhl by Community Member
  • 661 Views
  • 3 replies
  • 0 kudos

Same name wifi

I called my Nest Wifi the same as my original wifi and gave it the same password (as I didn't want to re-set every device on the network).How do I know it's working and all the devices are not simply connected to the original wifi?

Aggie by Community Member
  • 1043 Views
  • 5 replies
  • 0 kudos

downgrade wifi ac-1304

i need your help to downgrade my point ac-1304, i cant see code qr and PSK dont have stiker in my device, i need reset my point but cant add in my house network.

diegoS by Community Member
  • 885 Views
  • 4 replies
  • 0 kudos

Restrict Wifi access by MAC address

I have looked at the other threads' responses on this topic and I simply can't understand why that would be the case, specially when this feature exists in most routers (including the telco provided ones). If I restrict WiFi access by known MAC addre...

dave8775 by Community Member
  • 4121 Views
  • 4 replies
  • 10 kudos

Connection lost on wifi points after creating guest network

I have a nest setup with one router and three points,I have recently had issues with devices insisting on connecting to the router instead of the point even though i was in the same room as the point. It went so far as losing connection completely ev...

LouKiwi by Community Member
  • 1139 Views
  • 3 replies
  • 0 kudos

Nest Wifi mesh node offline

Appears to be a frequent thread but posting my issue with hopes of a solution before ditching the Nest for another brand. I have (2) Nest Wifi routers as my home mesh network setup. The node directly connected to my modem works without issue but the ...

BillIT by Community Member
  • 4605 Views
  • 10 replies
  • 0 kudos
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