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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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New ADT+ System Connection Issues

After many years using a Nest Guard with 100% satisfaction, I was informed that support for Nest Secure would be ending and that Google would be transitioning their security services to ADT. I took advantage of the promotion to replace my Nest with a...

Resolved! Nest Connect Won't Connect - Can't Replace Guard

Yes, I've read these forums. One solution is creating a new home, but I won't do that. This Nest Connect fails to connect no matter how far away from or near to it is from other Nest Products. Erro NA013(4.8). Each time. What is the fix?

Resolved! Unable to Add Guest Passcodes on App

I have a Nest x Yale Lock. This went offline for a long time and the only way we could get it back online was to factory reset the lock. We did this, it reconnected ok, we set it up with the owner passcode, removed the previous product connection fro...

SueGibbs by • Community Member
  • 546 Views
  • 1 replies
  • 1 kudos

Resolved! Nest Secure support / alternative way of using?

I am very satisfied with the Nest Secure alarm system. Unfortunately, support will end next April 8. There is a way to continue using it anyway?

robbert by • Community Member
  • 915 Views
  • 7 replies
  • 0 kudos

Removing old or inactive devices

Where is the option to permanently remove old/inactive smart devices that were once connected to my wifi? I've been searching for this option unrelentessly, it's hard to believe that it isn't an option!

Lfunez74 by • Community Member
  • 349 Views
  • 2 replies
  • 0 kudos

Resolved! Nest Connect Error score NA013

I have my 2 Yale locks connected through Nest secure however due to the service is shutting down I got a nest connect to replace as the wifi router.i tried so many times to add the nest connect but it always showed NA013 and cannot connect that, whic...

SidYang by • Community Member
  • 1779 Views
  • 12 replies
  • 0 kudos
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