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I cannot get my new connect device to connect to my wifi network. My lock is installed and working fine, but of course I cannot connect it to the network without the connect installed. I have perhaps 8+ devices installed well on my AT&T 2.4ghz guest ...
When will a longer auto lock choice be added (eg, 15 minutes) or user defined option. Five minutes is too short.
I have now read 3 different threads on this same issue, none of which seem to have surfaced a solution. I have had my lock for 2 years without issue.Aligned with a recent software update from Nest, my lock’s batteries now die in 1-2 days.Additionally...
Hello,Like a many others, I recently installed a new Nest x Yale lock and are having issues unlocking via passcodes. I set it up per the installation instructions, first creating a (temporary) master passcode on the device before adding the lock on t...
Hello!I have the Nest x Yale lock and am now renting my home. I would like to know how I can instruct my renters on manually adding their own codes as they won’t be connecting to WiFi. Is there a link to a pdf that I am able to share with them?thanks...
My lock went offline and it is in privacy mode. I m heading back home tomorrow. Will i be able to get back in ? Can i use Bluetooth to stop the privacy mode and use my code to get in?
I need to have my “promotion email” for transition to ADT security resent as I thought the email sent months ago was fraudulent. I now need the promo code to purchase new ADT security hub. Has anyone had success doing this? I can’t find a way to talk...
I was out of town over Thanksgiving weekend and I had a dog sitter. The door was secured on the night of Saturday, November 25th. I can confirm this through the Yale log on my phone and app. At 2:36 am the lock was unlocked. Camera on the porch indic...
I have been using 5 Nest x Yale locks for 3+ years. As of 2+ weeks ago (maybe move to new iPhone) I can't see, create, edit or add PIN codes for locks in nest app on iPhone, iPad or browser both on WiFi and 5G, at home or outside my home. Same issue ...
Moderator edit: Subject updated for clarity and findability. I installed the Nest x Yale lock today. It worked well for a couple of hours. I reset the lock to change the master code and suddenly it is not working properly. If I click the new master c...