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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Cannot get Nest Connect to connect to the wifi network.

I cannot get my new connect device to connect to my wifi network. My lock is installed and working fine, but of course I cannot connect it to the network without the connect installed. I have perhaps 8+ devices installed well on my AT&T 2.4ghz guest ...

Alduman by Community Member
  • 278 Views
  • 1 replies
  • 0 kudos

Nest Yale auto lock time

When will a longer auto lock choice be added (eg, 15 minutes) or user defined option. Five minutes is too short.

RDM-III by Community Member
  • 173 Views
  • 1 replies
  • 0 kudos

Nest Yale Lock Battery Drain in Day

I have now read 3 different threads on this same issue, none of which seem to have surfaced a solution. I have had my lock for 2 years without issue.Aligned with a recent software update from Nest, my lock’s batteries now die in 1-2 days.Additionally...

Mike60 by Community Member
  • 834 Views
  • 6 replies
  • 2 kudos

Nest x Yale Lock - passcodes not recognized on keypad

Hello,Like a many others, I recently installed a new Nest x Yale lock and are having issues unlocking via passcodes. I set it up per the installation instructions, first creating a (temporary) master passcode on the device before adding the lock on t...

zavid58 by Community Member
  • 623 Views
  • 3 replies
  • 1 kudos

Nest x Yale - manual entry

Hello!I have the Nest x Yale lock and am now renting my home. I would like to know how I can instruct my renters on manually adding their own codes as they won’t be connecting to WiFi. Is there a link to a pdf that I am able to share with them?thanks...

Transition to ADT promo code

I need to have my “promotion email” for transition to ADT security resent as I thought the email sent months ago was fraudulent. I now need the promo code to purchase new ADT security hub. Has anyone had success doing this? I can’t find a way to talk...

Mark59 by Community Member
  • 598 Views
  • 2 replies
  • 1 kudos
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