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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Need help with hacking issues with my Android phone and home app

Every phone I've had for the last several years has been hacked. Needless to say electronics/technology is not where I've excelled. I know who's doing it and I don't want to try and prove it or press charges or whatever you do in these kind of situat...

Kimba111 by Community Member
  • 473 Views
  • 2 replies
  • 2 kudos

Next x Yale Lock, app doesn't know when I lock the door manually?

Just installed a Nest x Yale Lock on my front door. I've been noticing that if I lock it manually (with the knob on the inside of the door), the app still thinks the door is unlocked. So when I leave my house it will notify me asking if I want to loc...

BJJDad73 by Community Member
  • 422 Views
  • 3 replies
  • 0 kudos

Nest x tale lock won't factory reset

I received my nest Yale lock the other day and when I went to set it up I noticed there was no voices coming out of the lock saying that it is ready to connect. I tried factory resetting the device but no matter how many times I tried it would ding b...

Farroww by Community Member
  • 459 Views
  • 3 replies
  • 0 kudos

Nest app will not connect to nest connect

New nest / Yale lock. Lock has been professional installed and is working with the master code. I’ve followed the instructions and the nest connect will not connect to the nest app. Get “something went wrong” every time. have tried all of the recomme...

Milhous by Community Member
  • 507 Views
  • 3 replies
  • 0 kudos

Nest x Yale Lock On and Offline ALL the time

Is anyone else having issues with the Nest x Yale Lock going on and off line all the time lately? The past couple days it's been offline more than it's been online. It randomly goes offline and then will come back online hours later. The Nest Connect...

ENeill by Community Member
  • 1067 Views
  • 12 replies
  • 1 kudos

Nest x Yale Model YRD540 not registering in Alexa app

I have a Nest x Yale lock model YRD540. I got the lock installed and all is working fine with my Nest app as far as locking and unlocking and checking status and getting alerts. My question and issue I am having is getting it linked into my Alexa app...

Resolved! Nest x Yale Lock - can’t connect to app

Installed and set up Nest Connect, no issues. Installed Nest x Yale lock and went to add it in app. I keep getting message that I must install Nest Connect first. I factory reset the Nest Connect and reinstalled. Again no issues. Light is green, Conn...

Lipp2112 by Community Member
  • 2296 Views
  • 14 replies
  • 0 kudos
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