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Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users that use Nest Hub Max as a Ran... Read more

Forum Posts

Nest security

Brinks no longer will monitor Nest secure. I installed the Nest products not long ago and it appears Google has abandoned it. Are there any other monitoring companies that will monitor Nest secure?

BeeNest by Community Member
  • 7 replies
  • 2 kudos

Error code NA013(4096)

Cannot use next connect.first lock went offline one day no reason … and connect link back anymore. So I remove the stupid device and the next connect.Tried to link everything back. But now when I try to add next connect , getting error code NA013(409...

Yale nest lock unlocking/locking randomly

My Yale Lock will randomly start to lock and unlock continuously for a random period in the day. This is the 3rd day of these issues. The first time this happened it started to unlock and lock from 11:37am until 11:59pm. It locked and unlocked 1,385 ...

bobsfolly by Community Member
  • 5 replies
  • 2 kudos

Separate passcodes for Yale/Nest lock

Hi, I installed yale/nest lock as a landlord. I would like my tenants be able to set up their own passcodes without me being able to see theirs, and also NOT give them the privilege to remove me from being the owner of the account. I don’t see where ...

KeremC by Community Member
  • 3 replies
  • 0 kudos

yale lock offline for months

The lock has been offline for almost a year with sporadic hour to day long periods where it will just happen to start working, then with no warning will go down again. I have run through all the troubleshooting steps to include factory reset. I get i...

breezen by Community Member
  • 4 replies
  • 0 kudos

Nest guard suck on update and can't install New update

Hello,My nest guard has been stuck on trying to update for the past two days. It says finishing up this might take a minute but never completes the update and then I push the button and it says installing new software just a moment. I already factory...

Estevan by Community Member
  • 3 replies
  • 1 kudos

Disable privacy mode

I am on vacation, and just discovered the power is out in my neighborhood. I am concerned my pipes will freeze and would like to let a neighbor in to run water through my sink to prevent that from happening.The problem is I enabled Privacy Mode befor...

Tacetman by Community Member
  • 4 replies
  • 0 kudos

Nest Secure devices purchase

Hi,Where should I buy NEST Secure devices (Guard, Tag, Sensor)?I don't see these devices in the Google Store.

Nest Secure Plug In

Hi there:Can I make that a magnetic sensor trigger a video alert from one of my cameras?