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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Nest app and Yale lock not working properly

Hi,My Yale lock stopped working recently. Without notice the Yale lock stopped accepting any of the families passcodes. It also stopped showing up in the Nest app. Even though it may have been disconnected from wifi my understanding is that the passc...

albie_ by Community Member
  • 390 Views
  • 3 replies
  • 0 kudos

Nest Detect, The best contact switch is going away

I have always been impressed with Nest products starting with their thermostat. I was aware that Nest was developing additional products and was a bit annoyed that the new product rollouts seemed slow, but after purchasing additional Nest products I ...

Rajmn by Community Member
  • 329 Views
  • 1 replies
  • 2 kudos

A Cautionary Tale if You Didn't Receive Your ADT/$200 Promotion Email

My recent encounter with Google Support has left me not only frustrated but compelled to share a cautionary tale that could save others from the abyss of wasted time and relentless incompetence that I endured.The ordeal began when I learned about Goo...

Xlaw by Community Member
  • 607 Views
  • 2 replies
  • 4 kudos

Class action suit

I think we should start a class action suit. I have nest cameras that protect my home and they want me to go to adt. Never. I’m contacting my attorney general for fraud, consumer fraud. I’m going to make some noise. This is wrong and they ( she) does...

Taz8tj by Community Member
  • 515 Views
  • 1 replies
  • 6 kudos

Nest App Freezes during Lock Setup

My Nest x Yale lock worked fine for several months and was connected to my wifi network. A couple weeks ago, my Nest Connect (the device the bridges the Yale Lock to my wifi network) disconnected itself from my wifi network. Now, when I attempt to re...

hawkeye16 by Community Member
  • 415 Views
  • 3 replies
  • 0 kudos

Nest aware camera

I got 37 gig of use from my Wi-Fi reading and 5 aware videos that are 5 seconds long?? What is that

Dognut10 by Community Member
  • 240 Views
  • 1 replies
  • 0 kudos

Connecting ADT to Google Home Error

I have tried numerous times to add my ADT Smart Home system to Google Home. I've followed the correct steps, however, when I try to log into ADT through the Google Home app in the process, I continually get this error "Sign in error. Please try again...

JudyP1 by Community Member
  • 1588 Views
  • 1 replies
  • 1 kudos

Different combos for different locks?

I do NOT need any comments about why I have so many locks. ThanksI'm considering to purchase the Next x Yale lock. I will have a total of 6 locks I will need to manage. 5 of which will need to have a particular combo, and 1 which will have different ...

seeker by Community Member
  • 580 Views
  • 1 replies
  • 0 kudos

Resolved! How to remove Nest Detect?

With the end of life coming for Nest Secure and related products April 8, we're beginning to plan to move to something else. That starts with removing the existing Google system and recycling it.Does anyone know how to remove a bunch of Nest Detect s...

bck17 by Community Member
  • 1581 Views
  • 2 replies
  • 0 kudos

Yale Lock False Low Battery

So, I’ve been having to change the batteries fairly often on the lock, about once a month, so this time, after putting new batteries in, I received the first battery is low alert after about 3 weeks and decided to just wait and see how long it takes ...

TedL by Community Member
  • 2726 Views
  • 6 replies
  • 1 kudos
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