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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

Continuous False Tamper Alarm in Yale Electric Lock

Dear Yale Support TeamI am reaching out to you due to a persistent issue with my Yale electric lock that, in a unfortunate turn of events, has resulted in a personal injury. The lock's tamper alarm has been sounding off intermittently, which I believ...

Torsten by Community Member
  • 557 Views
  • 3 replies
  • 1 kudos

Eligibility for Nest Secure Redemption Code

I deleted the original Nest Secure Redemption email and reached out to the Google Support team for a resolution. It didn't go well.I'm in complete utter disappointment with Google due to the eligibility requirements set in place to redeem either the ...

GDUBS123 by Community Member
  • 3642 Views
  • 21 replies
  • 1 kudos

Not able to open Google Yale Lock

Not able to open the door with PC. The screen is dark and not lighting. Please help. manish646.644.3049

SaiVilla by Community Member
  • 386 Views
  • 3 replies
  • 0 kudos

Nest x Yale Lock (Nest Connect problem)

I have a new YRD540 Nest/Yale lock.First, I couldn't get the Nest Connect to connect to our home's new TP-Link Mesh Wifi using the app. Signal was great. 1 foot from the router. Tried different sockets/locations. Even reset the Connect. Keeps looping...

mdbk77 by Community Member
  • 386 Views
  • 3 replies
  • 0 kudos

New property with nest lock and no access code

I bought a property and the lock was a nest yale lock. I got a code from the old owner to access. All ok but then 5 days later the code wasnt working anymore. I called the old owner and asked him to provide me with a new code while i could access the...

Fersandov by Community Member
  • 544 Views
  • 4 replies
  • 0 kudos

Nest Secure Open Tone Missing from Nest App Setting

I just bought a Nest Secure with Nest Guard and Nest Detect. I read online that there the Nest Detect is supposed to chime when it opens and closes. It doesn't do that for me. I looked online and there's supposedly a setting in the Nest App where you...

Wrong code attempt notification

Hi! Just wondering if anyone knows if there's anyway to get a notification when the wrong code is used to try to unlock the door for the Nest x Yale lock. It would be great as an added safety measure. Thank you!!

AB0903 by Community Member
  • 268 Views
  • 3 replies
  • 0 kudos

Yale Nest lock wont connect ***solution***

I, like so many, could get my Nest/Yale lock to work because it failed to connect to the app. The nest connect worked fine but not the lock. I tried everything. The solution ended up being to connect your phone, nest connect and lock all to the same ...

cfrazzle by Community Member
  • 479 Views
  • 4 replies
  • 2 kudos
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