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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

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New house has Nest Security EA10

I just moved in to a house that already has Neat Secure system not activated yet but how do I get help connecting to it and all the devices…doorbell and outdoor cameras together with inside monitors

Nest Secure user, didnt get Google Promotion / ending email

So I just happened to stumble upon the Nest Secure stuff ending. I never got an email from Google that I am aware of. I contacted support a moment ago to see if I could get a new email. They said they would log into my account and check. Verified I a...

93civ by • Community Member
  • 947 Views
  • 4 replies
  • 1 kudos

In regards to Nest Connect NA009 errors

I recently upgraded my wifi which started a spiraling into a world of trouble devices. I went from WPA2 to WPA3. Most of the products I owned that are about 10 years old are not compatible with WPA3. So I reinstalled my old wifi and ironically my Nes...

nest yale lock n009

nest yale lock n009 code after replacing my router it will not connect even after factory reset 10 times

irvin1 by • Community Member
  • 576 Views
  • 3 replies
  • 0 kudos

Resolved! Add Home Entry Only to Nest X Yale in Google Home

This used to be so simple to do in the Nest App. I'm now told I need to do it on the Google Home app. After spending half an hour going through so many different options within Google Home I'm reaching out here hoping someone can help.

BlackInk by • Community Member
  • 1842 Views
  • 4 replies
  • 1 kudos

Resolved! Cannot get Yale lock to connect

Hello,I cannot get my Yale lock to connect to my nest connect/Nest connect to my app. I’ve tried adding a second home, an additional net work, resetting the nest lock, and nothing works. The best I can get is a temporary connection of the Nest connec...

Ae6 by • Community Member
  • 1371 Views
  • 4 replies
  • 2 kudos

Nest x Yale Lock using Nest Guard as Bridge

I chose to use the Nest Guard as a bridge for my Nest x Yale lock to connect to the internet opposed to purchasing Nest Connect. Now that Nest Secure is being sunsetted, once I transition to the ADT system, will I need to purchase a Nest Connect? I'v...

potatoboi by • Community Member
  • 703 Views
  • 5 replies
  • 1 kudos

Never received an email about the ADT promo

When I read about the ending of the nest system I was completely bummed and disappointed. What was more disappointing is that I never received an email regarding the ADT promo offer. I contacted customer service and they tried to help me but alas aft...

wtfasasen by • Community Member
  • 2210 Views
  • 8 replies
  • 3 kudos

Nest Connect Na009

I'm trying to get my lock setup but the nest connect isn't working. It keeps giving error code Na009 but I can't seem to figure out what that is.

ClintonW by • Community Member
  • 5948 Views
  • 32 replies
  • 3 kudos

When nest secure sunsets, will the Yale X lock still function?

I presently utilize the Yale X lock as the bridge with the Nest Secure system that I have. If I use Nest Connect as a bridge instead of Nest Secure after Nest Secure is withdrawn, will the Nest Yale X lock continue to function, or is the entire ecosy...

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