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Security

Blog Posts

An update for our Nest Secure, Dropcam, and Works with Nest Users and Developers Read more

Update for Nest x Yale Lock and Nest Detect Users Read more

Forum Posts

How do I add door and motion sensors to Nest ecosystem?

I recently jumped into the Nest ecosystem with both feet, and need advice on the next step.I purchased Nest hubs, Yale door lock, 4 Nest cameras, doorbell, and thermostats.Now I want to add door sensors and an alarm to alert me if the doors and windo...

ShawnH by Community Member
  • 1871 Views
  • 3 replies
  • 3 kudos

Nest Secure Alarm System

I have been using Nest Secure Alarm Systems at work and home for several years, with many cameras and many door/window sensors. They have been an overall success with only minor problems. I have not migrated to google home, still on nest app. When th...

YankeeM by Community Member
  • 945 Views
  • 5 replies
  • 0 kudos

Temporary Codes emailed to a user will not open door.

We have a permanent passcode that works with the Nest/Yale lock. However, any temporary code sent to a user for a period of time will NOT allow the user to enter. I am able to remotely open and close the lock. Has anyone had this problem occur, and h...

goalie3079 by Community Member
  • 2086 Views
  • 11 replies
  • 2 kudos

Defective chromecast

Defective chromecast after only 2 months of purchase 

Nando1415 by Community Member
  • 620 Views
  • 3 replies
  • 0 kudos

Google WIFI

Google WIFI device light not showing even after plugging in/out & also tried replacing new plug point. Device is under one year warranty and purchased in Jan 2022. Please advise how to come about sending my faulty device for service or possible to re...

andreneo by Community Member
  • 1933 Views
  • 16 replies
  • 0 kudos

Alternatives to Nest Detect

Is there any alternative to the Nest Detect sensor in the Google Nest Alarm system? I invested a good amount of money setting up my alarm system and now I cannot add more sensors? Is there a plan for an alternative? or the only way to go is to migrat...

jpdipolo by Community Member
  • 1138 Views
  • 4 replies
  • 1 kudos

Nest Connect Error Code NA004

Hello,Had my Nest Connect working great with my Yale lock and then deleted the Nest Connect from my Nest App while trying to get my wife's phone to control our lock. Now when I try to add the Nest Connect to my Nest app, I keep getting an error code ...

Nest Tag

Just got my 2nd nest secure and set everything up again to the new secure. Everything but my tags are working…They are “added” but NOT arming or unarming my system…Very annoying and YES I have troubleshot the problem through multiple forums on here a...

Tinnin24 by Community Member
  • 778 Views
  • 4 replies
  • 0 kudos

Lock is offline I am locked out

App shows lock offline. All recommended actions appear to require me inside the house. I can't get in. There are three locks. If it is a router issue, I still need to get inside to access the router.

Raritan63 by Community Member
  • 741 Views
  • 4 replies
  • 1 kudos

Adding a guest code to Nest Lock using Google Home

I just found out that I am being forced to move from the Nest App to the Google Home app for my Nest Lock but for some reason, I can't add a guest to just the lock on my home for a temporary period. It is forcing to add an email which I do not want t...

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