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Speakers and Displays

Blog Posts

Update on Assistant experience on Nest Speakers & Displays Read more

Update regarding recent changes to speaker groups for Nest speakers, displays, a... Read more

Forum Posts

Resolved! Having trouble with Speaker groups? Read this first

Hi everyone, Thank you for continuing to notify us of the reliability issues you’re facing with your Speaker groups. I escalated these issues internally and the team is actively investigating a resolution. If you’re able, all feedback is appreciated!...

Troubleshoot setup: Google Nest or Home speaker or display

Here are some steps I recommend to resolve issues during the setup of Google Nest or Home speakers or displays.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or table...

David_K by Diamond Product Expert
  • 24848 Views
  • 0 replies
  • 15 kudos

Google Nest Hub 2 black out

Hi everyoneI purchased a Google Nest Hub 2 from the UK online shop back on 13 June 2021. In December 2021, I realised the screen started to become much more pixelated and also that the display's resolution became very poor. Come January 2022, the scr...

Device Utility

I just got a second hand Google home to add to my current Google nest so there is one on each floor of the house. It won't connect. I tried running it through Device Utility and it can't connect. Is there a way to work around this?

KDR5 by Community Member
  • 1098 Views
  • 3 replies
  • 0 kudos

Can’t connect to wifi

Hi, I connected to a new network today. Changed the hub, nest and cast back to factory settings to reconnect to the wifi. Everything was working fine downstairs but when I took the hub to my room it is displaying, can’t connect to wifi… I’ve done all...

Carrie73 by Community Member
  • 813 Views
  • 4 replies
  • 0 kudos

Hub Max not joining Meet calls

When I try to access a Google Meet event through the Calendar on the Hub Max, it will start to join the call, then immediately kick me off. I've tried restarting the device, tried different video invitation links, nothing is working.

Two Google minis answering at the same time

I’ve had one google mini in my kitchen and one in my dining room for almost four years. Just recently, both would activate whenever I say “Hey Google…” and both would complete the request (eg: they will both set a timer, both will tell me the weather...

EFG88 by Community Member
  • 871 Views
  • 3 replies
  • 1 kudos

Google nest mini

Hi, I’ve just unboxed my google nest mini (Xmas present) the 4 coloured lights come on but I don’t get any voice that says ‘welcome’ I’ve tried resetting it numerous times again the 4 coloured lights come in - nothing. In Google Home App wifi does fi...

Minionme by Community Member
  • 642 Views
  • 3 replies
  • 0 kudos

Google Home Max awful bluetooth experience

Why is Google Home Max bluetooth sooo awful? I cannot play 30s without clipping, dropping or lost the connection. I’ve tried multiple devices, that works well in other bluetooth speakers and did all troubleshooting available on the internet with no r...

Tiago1 by Community Member
  • 817 Views
  • 3 replies
  • 2 kudos
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