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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 6273 Views
  • 0 replies
  • 7 kudos

Home App viewing without Wi-Fi

I am not able to view camera activity through my Google Home app via cellular connection but can see the camera activity via cellular through the Nest app. What do I need to do to be able to see the camera activity in the Google Home app when only ab...

QB07 by • Community Member
  • 1170 Views
  • 6 replies
  • 0 kudos

Nest thermostat

I have second hand nest lerning thermostat. I can’t register it to my google home app.

Luminek by • Community Member
  • 1030 Views
  • 5 replies
  • 0 kudos

Migration/Sign in Issues

In 2019, I migrated my Nest account to my Google but haven't touched the Nest account since.Today, I fitted a Nest Thermostat and need to sign in to my Nest account using my Google account. I cannot do this, every time I try, I go through the standar...

cbr2405 by • Community Member
  • 2652 Views
  • 14 replies
  • 0 kudos

Resolved! Wykrywanie obecności

Chcę stworzyć rutynę kiedy po wykryciu że jestem w domu ,,włączy światło,,Kiedy chcę to zrobić nie mogę znaleźć takiej opcji kiedy tworzę rutyne?Jest tylko opcja:kiedy wydam polecenie,kiedy słońce zachodzi,o określonej porze. itd..Przypominam że mam ...

Kornel by • Community Member
  • 4739 Views
  • 6 replies
  • 0 kudos

Home/Away routine

I have set up Home/Away routines based on phone location sensing. I have provided location permissions to both Home and Nest app. However, the app never changes to "Away" even when I am out of home for hours. it seems it is permanently set to "Home"....

abskumar by • Community Member
  • 816 Views
  • 3 replies
  • 0 kudos

Cannot cancel Nest Aware after Moving

I cannot cancel my Nest Aware subscription and keep getting charged $6 per month. I have moved overseas to Korea with the military and sold the house Aware was signed up for, deleted. I get an email from Google, but cannot modify the subscription whe...

Nest "home address update" email

Today I've been getting emails every few hours from Nest telling me to update my home address in the Google Home app. My address is up to date. There is no way to stop receiving these spam messages from Nest. I have received this message SIX times to...

KS1993CA by • Community Member
  • 1065 Views
  • 4 replies
  • 0 kudos
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