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Blog Posts

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

Google Home Update (Fall 2024): Unlock a whole new level of Google Home Read more

Google Home Update (Spring 2024): More ways to control your smart home than ever... Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Google Home App not showing connected app

I tried setting up my Crabtek device on my Google Home App and I got a notification that it was successful however it’s not showing on the control panel. I have another smart extension connected on Google Home App no problem.

springles by Community Member
  • 3134 Views
  • 10 replies
  • 0 kudos

Google Home App stopped working when using cellular data (not wifi)

Hi. I visited Bermuda, using a prepaid SIM card there. Perhaps my iPhone setting is off now after I came back to the US. I can’t use just my cellular data to use Google Home app at all. Whenever I open Google Home app, all the signal bars on my phone...

Yo66 by Community Member
  • 2589 Views
  • 18 replies
  • 1 kudos

Need help with scammers

I am constantly getting a request for access from an unknown email and i am not sure how to stop this. this is very annoying.

Cant connect my Samsung E Tablet or TV

Just received a Nest Hub as a Christmas gift and I am having issues connecting devices to the Nest Hub. My phone is connected. I would like to connect my tablet & tv. I am not the most tech savvy person. Please help,

Rita25 by Community Member
  • 633 Views
  • 3 replies
  • 0 kudos

Cant add user try again

Cannot add user please try again latter. This is what I get when trying to add a user. Please help

bobdee by Community Member
  • 565 Views
  • 3 replies
  • 0 kudos

Admin and user level access

Hey Everyone, I have a quick question.is there a way to set user restrictions?I would like to grant my children access to the Home App but don’t want them to be able to change certain settings.For example I don’t want my child to edit or change allow...

Nest App not importing/adding an existing Home.

Evening all,I have used Nest products since launch and have never run into this issue.I launched the Nest App on IOS and it prompted me to sign-in the Google. Not a big deal just figured a session had timed out or the app updated.I sign in and it pro...

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Monjos by Community Member
  • 834 Views
  • 4 replies
  • 1 kudos
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