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The right access for the right people, with the new Member role Read more

Google Home Update (Spring 2025): Make it your own with Google Home Read more

Introducing new support for smoke & CO and locks in Google Home app Public Previ... Read more

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For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

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How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 4367 Views
  • 0 replies
  • 5 kudos

Nest Thermostat

Hello, How do I change an account on a Nest thermostat. I did reset and nothing happened. I moved in two years ago. I noticed in the middle of the night the thermostat drops significantly every night. Instead of me having to get up at night and adjus...

Tamara_11 by • Community Member
  • 678 Views
  • 4 replies
  • 0 kudos

All routines are missing

Like others have described, all of my routines are gone from the Google Home app. I can’t see or edit any of the dozen+ I have created over the years, and my sunset-based ones have stopped working entirely. Just about ready to become an Al exa househ...

Computer is blocking access to Nest Home

I'm unable to access Nest Home website (spinning box). But it is only happening on one computer on my home network. I can access it on another computer (using the same Google account) and with the phone app. So there is nothing wrong with the cameras...

Resolved! Smart Life Blubs

Hello, I have a smart life bulb which I linked to my Google Home. It was working for the first week in January without any issues. Since the first week of January it has been appeared offline in Google Home. I've linked and unlinked the Smart Life ap...

Irishlad by • Community Member
  • 1255 Views
  • 5 replies
  • 1 kudos

Resolved! Casting from laptop to tv - laptop has noise issue

after casting my dell laptop to my panasonic tv, my laptop is making consistent noise (it doesnt stop unless i mute my laptop speaker, which does not solve the issue). kindly seeking for guidance to resolve the issue.

karl27 by • Community Member
  • 1378 Views
  • 7 replies
  • 0 kudos

Chromechast problems

Hello. I deconected the chromcast device from Netflix account and now i can't/ I don't know how to log in again. If i try to cast directly from netflix app it says that both devices should be connected to the same netflix account.

Google Home App Not Syncing up with Nest App

Yesterday when I installed the Nest Thermostat the Google Home app wouldn't recognize it even though it is a 3rd Generation Thermostat. So I had to install it via my Nest app. I thought this was supposed to be synched up? Now, I'm trying to give my s...

Google routines are still broken

I'm really sick of Google problems. This is a problem I've been battling for two and a half almost 3 years and it's nothing more than a freaking argument with Google because they don't want to listen to anybody. They keep telling me to do this try th...

duglop by • Community Member
  • 6701 Views
  • 31 replies
  • 6 kudos

Seemless Setup fails when connecting to Nanoleaf

Hello, I am trying to connect my Nanoleaf account to Google Home. I have 3 new Nanoleaf lightbulbs I’m trying to add. Using “Works with Google” setup the Nanoleaf account links successfully, but I am not prompted to add the new devices to my Google H...

TPainRad by • Community Member
  • 819 Views
  • 3 replies
  • 0 kudos
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