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Top Questions & Answers about Gemini for Home, Google Home Premium, and more! Read more

Device controls now available on Google Home for web Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

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A new chapter for Google Home & Nest

Hey folks,Anish here, I lead the product teams for Google Home & Nest.I want to start by saying thank you for being on this journey with us, especially as we kick off a new era for the smart home! We have our biggest update in years and I wanted to s...

How to: Share devices with others in the Nest app or Google Home app

Once you have successfully setup your device in the Nest app or Google Home app (depending on the devices you have), you may want to add it to the Nest app or Google Home app on someone else's phone or tablet. A common misconception is that you do th...

David_K by • Diamond Product Expert
  • 5043 Views
  • 0 replies
  • 7 kudos

Complain for payments

Google this is not good for me and pakistanWhy you are not providing payment in Pakistan and not accept visa car

Kjchaudry by • Community Member
  • 444 Views
  • 1 replies
  • 1 kudos

Power off problem

Hi. Nest protect app keeps saying power off in one room. Wireless network and all seem to work when tested. I've changed batteries and reinstalled app. Same problem again. Can anyone help.

Zman by • Community Member
  • 751 Views
  • 3 replies
  • 0 kudos

TP-Link devices removed

This is driving me crazy. I have two removed devices from TP-Link (partner connection via Works with Google using Kasa Smart) that are long disconnected, one a light switch and the other a light bulb. The devices are removed from the Kasa app and I'v...

Google Home / Lutron Integration Broken

I'm getting tired of the message, "couldn't connect to Lutron," and seeing my devices as offline.My Lutron system consistently works well, but sporadically and periodically GH can't connect. I unlink both from GH and Lutron, clear cache, uninstall an...

Gr8H2O by • Community Member
  • 870 Views
  • 3 replies
  • 0 kudos

Unable to log in to nest account

Unable to login the nest app to access my cameras. It is not a migrated account. I do not have access to the email I signed the account up with. How can I reset my password?

Aj2332 by • Community Member
  • 3037 Views
  • 10 replies
  • 0 kudos

Google Home Routines

Samsung 65" QLED 4K Smart TV.Google Home routine with voice command will turn on the TV. However, I'm trying to get it to also start the spectrum app.Ok Google1. Turn on the Florida room TV2. Launch the Spectrum app on the Florida room TV.#2 not work...

Joseduddy by • Community Member
  • 713 Views
  • 3 replies
  • 0 kudos

Google Account Hackeb

Last night my Google Account was hacked into and got into my Home App and deleted all my cameras and History. I was able to get in back but not sure on how to get my Home App that I am paying for.

Peterhdz by • Community Member
  • 912 Views
  • 3 replies
  • 0 kudos
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