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Blog Posts

Google Home: Access camera history and download clips from the Web and more with... Read more

Join the Q&A on Reddit with the team behind the new Google Home app Read more

Help Center

For immediate help, visit the official Google Nest Help Center where you can find tips, tutorials, and other answers to frequently asked questions.

Forum Posts

Thumbnails on Nest Camera notifications are NOT working IOS 15.2

Notifications from Nest for our cameras have been working (click on the preview and it shows you a few second thumbnail) while our devices were using IOS 14 XX. Upgraded to 15.2 yesterday December 14th and now they do not work. Was just going to post...

Nest to google Home migration and future devices?

So I moved from NEST to G Home, however I have Nest Protect Devices that show up in Nest app but NOT google home app - what will happen with these devices in terms of function/control in the google home app?And more importantly, moving forward with n...

fkaoud by Community Member
  • 510 Views
  • 3 replies
  • 0 kudos

Nest Thermostat with iPhone

I have used nest for several years, PRE GOOGLE. Worked great. Within the last year the app stopped behaving as it normally did. Google home went live and Nest Thermo went upside down. I cannot reach the app from my phone, it goes to google home. Chec...

deva by Community Member
  • 283 Views
  • 1 replies
  • 0 kudos

Nest yale lock constently going offline

I just recently upgraded my router after the old one dying. My new router sees the Nest Connect and I tried trouble shooting it and it checks out fine. My Nest Yale lock constantly will go offline after resetting and re adding it to my account. The l...

mouserinc by Community Member
  • 122 Views
  • 1 replies
  • 0 kudos

Multiple homes in google home app

Hi, Im a property manager and we have multiple homes with cameras, doorbells, thermostats,. This app works great for watching our properties and keeping everyone safe, but it locks us at 4 or 5 homes in our app., how can we manage all of our property...

JBrock by Community Member
  • 581 Views
  • 3 replies
  • 0 kudos

CEC Capabilities?

Is there a way to use the CEC feature of Chromecast to turn on and off connected devices, perhaps even volume and input channels? It'd be nice to have this scheduled, or synced with alarms.

ATom by Community Member
  • 513 Views
  • 2 replies
  • 0 kudos

Cant log in due to wrong phone number

Nest app and website is sending verification code to old phone number. I have my correct email and password but no option to get past verification sent to wrong mobile number. I am unable to login to Nest app or home.nest.comHow can I get my phone nu...

rogmad by Community Member
  • 949 Views
  • 3 replies
  • 1 kudos
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