Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17879 Views
  • 0 replies
  • 7 kudos

video download before and after event

Recently I had a need to video unwanted wildlife activity in my back yard. I am having an issue giving the wildlife folks the total picture of what is going on because they need to see the footage before and after what the camera considers an event. ...

justsam by Community Member
  • 1098 Views
  • 5 replies
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Google next outdoor camera battery problems

I purchase 5 googless cameras to indoor I'm 3 outdoor the 3 outdoor battery's running down so fast. The good night seems to appear and selection recognize. When they're charge R not charge, how can you help me??

Resolved! Camera Notifications When Home but Set for Away Only

I see this issue come up often but usually with no resolution and conflicting responses. Additionally, those conversations end up being closed so you cannot add to it.I have several Google/Nest devices. All are set with home/away assist. I'm the begi...

Animal827 by Community Member
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  • 43 replies
  • 2 kudos

Losing connectivity constantly

I lose connectivity at least ten times a day. It’s super frustrating and I’m ready to discontinue Nest Aware and have to replace 7 cameras. I cannot begin to describe just how frustrated I am. I hate Google Home and want the original Nest back (I hav...

Nest app crashes on WiFi not LTE

Hello,Recently the nest app crashes when launched on my WiFi network but is fine on LTE or 5G mobile data service. Any suggestions on how to solve this?thank you

Nasser1 by Community Member
  • 344 Views
  • 1 replies
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Who spoke last using google nest video?

We just heard the chime that goes off when people begin a talk and listen session but our family is all home and they all said it was none of them. Is there a way to know which device began the talk and listen session so we know it is not a hacker?

HamJam by Community Member
  • 310 Views
  • 1 replies
  • 0 kudos

Never Received!

I am expressing my extreme dissatisfaction with the handling of my Google Nest Doorbell return and replacement process under warranty.On March 17, 2025, I returned my Google Nest Doorbell using the prepaid overnight postage provided by Google. Accord...

Novilette by Community Member
  • 513 Views
  • 2 replies
  • 0 kudos
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