Cameras and Doorbells

Need help with setup? Troubleshoot common Nest camera or doorbell problems

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

Nest Subscription

We have a Nest Subscription on a profile where we do not have any cameras as listed devices as we moved premises. I would like to move the Nest subscription to the profile that has the Cameras listed. Can someone help me with this.

Resolved! Camera problem

it seems you’ve quit supporting the drop cams. So do I need to purchase a new camera?

Resolved! Nest Doorbell went offline, won't reset

Hello,My Nest Doorbell(wireless) suddenly went offline a week ago, while I was on vacation. The device had about 80% charge when this occured. It’s just under 1 year old and had been working fine before suddenly going offline. When plugged in, it doe...

Resolved! changed router password, how to reconnect nest wired doorbell cameras and indoor unit

Can't figure out how to do it. Doesn't seem to anyplace in settings of cameras to allow a password change.

I cannot perform factory reset on nest doorbell battery

My nest doorbell battery (wired) went offline. I took the doorbell off and tried a restart but the nest app would not connect. I tried a factory reset but it will not work. When I hold the reset button for 12 seconds or even up to 30 seconds, it does...

Cameras not connecting

When i switched my internet provider, my devices all switched over besides my google (3) cameras. I have since removed my cameras from my Google home app and have tried to reconnect them but they don't ever sync. It's been very frustrating since i ca...

Google Floodlight Camera

I've seen this comment/question in a couple of other threads, but they're locked, so starting a new one. I have a Google camera with floodlight, and as noted, it doesn't have a standard floodlight feature of dusk to dawn - hopefully, this can get cor...

Resolved! Getting nest cam to appear in the Nest app

I have successfully set up the camera in the Google home app. I am now trying to get it to appear in the Nest app which I use for the thermostat. When I go to add product it sends me to the Google Home app to set up all over again. How do I get the N...

Resolved! Unable to setup "nest cam iq indoor" camera (NC021 or NC022)

I am trying to use the Nest App to add the device but I get the NC021 or NC022 errors. I tried turning off and on the bluetooth. I tried factory resetting and it doesn't seem to respond. Basically the lights stop blinking and the camera appears to ju...

Resolved! New Router/Passwords

My router stopped working so they came and gave me a new one and with it, a new password. I have been trying for WEEKS to reconnect my cameras and have been unsuccessful! It should not be that hard to do!!!!!! My frustration is at an all time high. I...

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Need help with setup? Troubleshoot common Nest camera or doorbell problems

Nest Subscription

Resolved! Camera problem

Resolved! Nest Doorbell went offline, won't reset

Resolved! changed router password, how to reconnect nest wired doorbell cameras and indoor unit

I cannot perform factory reset on nest doorbell battery

Cameras not connecting

Google Floodlight Camera

Resolved! Getting nest cam to appear in the Nest app

Resolved! Unable to setup "nest cam iq indoor" camera (NC021 or NC022)

Resolved! New Router/Passwords

Help migrating 1st Gen Nest Aware to wired doorbel...

Add new nest camera and doorbell to the Next App

Nest camera battery going offline for no reason

No alert when someone rings the nest door bell, no...

Can't remove Nest wired doorbell 2nd generation fr...

Cameras keeps going offline randomly

Nest Doorbell Wired - blue light activates but gre...

Doorbell not adding faces

Nest Doorbell battery chime

Changing connection to new phone and wifi to Nestc...