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Cameras and Doorbells

Blog Posts

Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 15695 Views
  • 0 replies
  • 6 kudos

Resolved! Gen 2 Doorbell WiFi Connection with Mini

Hi,I have a door bell and mini in the house, both work fine.I have an office in the garden that has a different WiFi network - I want to buy a 2nd Mini, would I be able to connect it to the doorbell, with it being on a different network?Thanks,Gary.

Nest Gen 2 Wired Doorbell Connection Issues

I purchased and first installed the Nest Doorbell (wired gen 2) about three weeks ago. We had some initial problems due to not being able to find our transformer at first and then realizing that we needed a different one. We were able to get that swi...

Volume Notification Doorbell

I am looking for a way to set the notification volume of the doorbell, or ideally all notifications, to always be relatively loud. Depending on the room, if I have a speaker set to very low volume, I don’t hear it when the doorbell rings. Unfortunate...

Kmelzer by Community Member
  • 250 Views
  • 1 replies
  • 0 kudos

Device is off because it was unmounted & Raccoon

While away from home, my Garage camera on my roof went off line at 3 AM in the morning, and I went online to investigate. The message where the video was cut off said "Device is off because it was unmounted." Looking at the video footage, I saw a paw...

Caprice24 by Community Member
  • 278 Views
  • 1 replies
  • 0 kudos

Zones for a nest doorbell

I used to have the ability to create zones but lost it somehow. I'm suspecting it was the forced migration to home from nest.The nest aware subscription is under my husband's account. Support insists this is the problem and each person needs their ow...

Goglesux by Community Member
  • 606 Views
  • 7 replies
  • 0 kudos

Poor video quality at night in the cold

I have noticed now since it’s winter at night my wired doorbell camera video quality is awful and grainy. It’s fine during the day but at night it’s awful. Regardless of if it’s live streaming to even saving a clip, it’s always grainy. Anyone else ha...

Live feed keeps on spinning unable to look at live feed or takes up to 2 -5 min to see it anything

I have two cameras, one for the front one for the back. It seems to be more so in the back where I can’t even see the live feed or even look at recorded events because all the camera does is just keep spinning and spinning it takes about sometimes tw...

Resolved! Cancel subscription

I want to cancel automatic payment out of my account today. I don't want these cameras please help. No not auto.stic take payment out of my acct.

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