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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17699 Views
  • 0 replies
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New Nest camera on trial subscription

I purchased a new Nest indoor camera for my summer home. It came with a free Nest Aware trial subscription. The trial runs out in 4 days. I have another Nest Aware + account for the cameras at my other home that just renewed. How do I transfer the ne...

Riffer by Community Member
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  • 1 replies
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Nest Cam Disconnect Issue Solved

Finally a solution for nest camera disconnects.I wanted to hopefully help people with disconnect issues on the nest cams. I always thought it was a google issue but it turns out to be a router issue. In a mesh system if roaming is on meaning the rout...

Mikehake by Community Member
  • 533 Views
  • 3 replies
  • 1 kudos

Won't ring outside

My nest doorbell rings inside, but I longer rings outside. It is fully charged. The cameras stream fine. Anyone haves fix pls?

Kauaigirl by Community Member
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  • 1 replies
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new error codes?

Had a Nest wired gen1 that was damaged, so I ordered a gen2 to replace it. Receiving cryptic error codes that don't correspond to anything in Google documentation. Been trying for over a month to get the thing working.Again, I had a nest doorbell wor...

Lost/Misplaced Battery Doorbell

My daughter misplaced our nest doorbell (battery) while it was charging, is there any way to locate it? In-app it just says that my device off - device unmounted. It still shows me 4 weeks worth of battery. Does this mean it’s still connected to my h...

Resolved! QUESTIONS ABOAUT NEST ACCOUNT

I HAVE NEVER BEEN MORE FRUSTRATED TRYING TO REACH A LIVE PERSON TO ANY QUESTIONS ABOUT MY NEST ACCOUNT. I GET THROWN INTO A LOOP WHERE YOU ARE ASKING THE SAME QUESTIONS AND DO NOT PROVIDE ACCESS TO CONTACTING A LIVE PERSON. I CAN'T EVEN GET SOMEONE O...

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