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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 16020 Views
  • 0 replies
  • 6 kudos

When will Timelapse feature be added to Google Home App

Its great that all cameras are partly supported in Google Home app now. But still many features are missing. One feature that really made the Nest Aware subscription pay off was Time Lapse. Being able to show a snow storm in time lapse was a great fe...

Nest cam reunstall

Wired outdoor nest cam has been working for 12 months then just stopped. I've done many factory resets. Waited 10 then 12 seconds and each time it returns to steady blue flashing light. On the Google Home app it doesn't find the camera. I've deleted ...

Stubbsy by • Community Member
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  • 2 replies
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Wireless Doorbell Won't Connect

I had been using a doorbell camera for some time with little difficulty. I am, however, having difficulty with setting up this new replacement. It won't connect to the wireless network. I get an error message of some kind after the part of the setup ...

Nest Aware account

I had. Nest aware account with my previous nest doorbell. When it migrated to google home I lost everything. I was unable to add my doorbell or nest thermometer to new google home. We bought a new wired doorbell and have now added it. Still unable to...

Doorbell 2nd gen installation issue

Howdy, been trying to install a doorbell 2nd gen wired with no luck, on my 2nd one and about ready to return this one too. When installing everything is fine until setup tries to install updates, then nothing happens. I’ve done everything Google has ...

Leepc by • Community Member
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  • 1 replies
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Nest outdoor camera reset

My Nest Cam outdoor was configured as battery powered and now I bought a power cable and want to convert it to plug in mode. Can you please help with how this can be done? I might need to factory reset the cam ?

ankurp by • Community Member
  • 276 Views
  • 1 replies
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Resolved! Nest Doorbell Gen 1

We have a Gen 1 wired Nest doorbell. The doorbell portion quit recently. The camera works but freezes when the doorbell is pushed. There is no audible tone. We purchased a replacement through Amazon. It does not specify what generation it is..just sh...

Wife cannot see activity on our home

I just set up a floodlight camera and a home in Google Home. My Google Home app is working fine, so I sent an invite for my wife to join. She joined and can see the device, but cannot connect to it, does not get any alerts and she cannot see any of t...

Resolved! Mix Gen1 & Gen2 wired doorbells on one chime?

I have a two Gen 1 wired doorbells on a single chime. One of the doorbells is dead (I've tried all of the troubleshooting), so I'm replacing it with a Gen 2 doorbell. The Gen 1 puck has two 2-conductor wires, and both pucks are connected to the termi...

mpgnc by • Community Member
  • 504 Views
  • 2 replies
  • 0 kudos
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