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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1470 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17534 Views
  • 0 replies
  • 7 kudos

24/7 Recordings

I have 3 google nest cameras (battery) all plugged into outlets with power cords and I have a Nest Aware Plus subscription but I cannot access 24/7 recordings. All I can see are event based recordings. What is the issue? Do others have this problem?

gman65 by • Community Member
  • 4172 Views
  • 7 replies
  • 0 kudos

Nest aware

If I do not have a nest aware subscription, do I get 3 hours of video history per month, or year?

KyanS by • Community Member
  • 1025 Views
  • 2 replies
  • 0 kudos

Resolved! Nest doorbell battery release tool not working

Hi, I can’t seem to get my release tool to work get the doorbell off so I can charge the battery. It’s the flat release tool which goes seems like it goes under the doorbell. Help!

by • Not applicable
  • 1802 Views
  • 5 replies
  • 0 kudos

Zones on outdoor camers

When I set up a zone to keep cars and people walking on the sidewalk from sending me a notification, it doesn’t work. It is like the zone is totally ignored. Anyone have any comments?

Star4647 by • Community Member
  • 514 Views
  • 1 replies
  • 0 kudos

Outside camera not recording at night.

Hi, I’ve had an outdoor camera for about 3 years. Recently, although it displays the same it’s stopped recording at night. I’ve reset it twice but the problem persists, can anyone advise on a solution?

AHMackay by • Community Member
  • 980 Views
  • 3 replies
  • 0 kudos

Resolved! Nest Hello Doorbell (wired) terrible video quality

Finally was able to install my doorbell after waiting for a custom faceplate to be made for mounting purposes. The doorbell shows that it is connected and online. The video and still images it produces are atrocious, however. I’ve checked the signal ...

Google Nest Aware Plus Refund

Has anybody been successful in receiving a refund for a Nest Aware Plus subscription? I moved right after my subscription renewed and I no longer need the subscription. I was unaware of the move before the renewal. Now I’m 2 months in to the 12 month...

CptnKirk by • Community Member
  • 491 Views
  • 0 replies
  • 2 kudos
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