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Cameras and Doorbells

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Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 1522 Views
  • 0 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 17598 Views
  • 0 replies
  • 7 kudos

Nest Doorbell doesn't chime on iPhone

Hi there, we used to have an Amazon Ring, and whenever we were out of the house it would have a chime on our phone to let us know that someone had rung the doorbell (e.g. when a parcel was being delivered). We could then respond.We moved to the Nest ...

jacm86 by • Community Member
  • 7432 Views
  • 21 replies
  • 3 kudos

Remount doorbell prompt

My doorbell (battery) is installed, but it keeps prompting me to remount device to see live video. I have remounted doorbell several times, and no change.

Google Cameras suck Big Time

I purchased 5 cameras from Google and took Nest Aware account so I can see all my cameras online on ,my computer screen. Now NOTHING works! They do not record 24/7 as promised on my google app and they CAN NOT be see online. Please HELP. I can not al...

PeX by • Community Member
  • 3953 Views
  • 4 replies
  • 13 kudos

Home/Away Assist only works when I open the app.

I am at wits end. I have tried everything to get this to work I can be home sitting for an hour and the nest camera will still think I’m not here. But when I open the app it says “oh hey you’re home let’s turn off.” I have uninstalled the app, I have...

Kakennedy by • Community Member
  • 1236 Views
  • 4 replies
  • 0 kudos

Doorbell wifi connection

We just purchased a battery Nest doorbell. My partner was able to add it to both his iPhone and iPad. I cannot. When I “add device” it prepares, connects and then I get a message saying there was a problem, I have tried to do this at least 30 times, ...

Jute by • Community Member
  • 1083 Views
  • 4 replies
  • 0 kudos

Solar panel

Just wanted to see if anyone is using a solar panel for these cameras. If so, please let me know what panels you are using. I cant find a store who has them

Tito3470 by • Community Member
  • 1014 Views
  • 1 replies
  • 0 kudos

Doorbell Won't Reconnect

I am unable to reconnect our doorbell. I have reset but I cannot get it to chime or light up or connect to wifi. Any suggestions?

grabbyl28 by • Community Member
  • 1487 Views
  • 5 replies
  • 0 kudos

Link my new cameras in Google home to my Google nest app

Link my new cameras in Google home to my Google nest apphow.? I see all my cameras in my Google Home but when I go to my Google Nest app it only shows to my doorbell and the Google hub max I have four other cameras three outdoor magnetic Google cam n...

Bear12670 by • Community Member
  • 3490 Views
  • 4 replies
  • 0 kudos

Nest IQ Outdoor Camera Repair

My Nest IQ Outdoor Camera does not power on. I was informed that it is out of warranty. Does anyone know of a source to get it repaired? Thanks.

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