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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Nest Cam Outdoor (1st gen) expanded support rolling out into Public Preview for ... Read more

Forum Posts

Google Nest Cam (batteri)

Hejmed jer, Jeg har for nyt købt det nye Google Nest Cam (batteri) og oplever, på det optager når jeg og familien er hjemme.Dette er på trods af, på jeg har slået følgende til:Rutiner for hjemme/ikke hjemme ved hjælp af telefoners placering."Kun noti...

Mads by Community Member
  • 2061 Views
  • 7 replies
  • 0 kudos

Google Hello camera lens cover

Hi,I have had a Next Hello Doorbell since start of 2019. Working well and I have recently added Google Battery Cam for security at the back of the house. I have noticed however that the Hello image was steaming up and becoming unclear, this has come ...

aancalagon by Community Member
  • 2726 Views
  • 6 replies
  • 0 kudos

Video not working on outdoor nest camera.

The video on my camera stopped working when I moved it. I've factory reset and started from the beginning. The camera links up to the app on my phone and says "You should now see live video" but I don't.It's 2m from the main router in the house so si...

thebear by Community Member
  • 948 Views
  • 4 replies
  • 0 kudos

Nest Cams Detecting Cars and other objects as "People"

About a week or two ago I noticed that my camera sent me an update that there was a "person" in my driveway, as this was late at night and concerning I checked the cam, only to see the moon. As time went on I got more and more false alerts for a "per...

Missing magnetic mount

I've misplaced the magnetic mount for my Nest Outdoor Cam. I did a chat with Google support - who insist that you can find it at "any retail store". But of course, you can't. Lowe’s and other retailers only sell the full camera kit. It's not sold sep...

dillardc by Community Member
  • 581 Views
  • 2 replies
  • 0 kudos

Horrible Customer Service!!

Love how they respond quickly on the community board, but NEVER follow through on the case numbers once their created. 9/17/21 a case was created, 6-7910000031959, still to this date no one has responded to me with anything !! I work in retail, and I...

MMil by Community Member
  • 192 Views
  • 0 replies
  • 0 kudos

Resolved! New Outdoor nest cam (battery) went offline

The device worked perfectly for around a month and went dark just yesterday. I have tested the wifi and other devices are fine. My other cameras also are functioning properly. Is this a known issue with this device/service? I have it installed in an ...

akimhobo by Community Member
  • 1242 Views
  • 3 replies
  • 1 kudos
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