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Cameras and Doorbells

Blog Posts

Introducing new 2K Nest Cams and Doorbell with Gemini for Home Read more

Camera Performance Improvements in the Google Home app Read more

Forum Posts

How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by Diamond Product Expert
  • 1628 Views
  • 0 replies
  • 1 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 17731 Views
  • 0 replies
  • 7 kudos

Doorbell notifications to multiple people

I just installed my new Nest doorbell (battery) and am (after many troubles) getting notifications on my iPhone and iPad. How do I get notifications on the iPhones of my household members?

arbie by Community Member
  • 6029 Views
  • 5 replies
  • 0 kudos

Can't sign into Nest app on my streaming device

I just acquired a new streaming device and I was thrilled to see a Nest app included. My problem is that I cannot sign into the Nest app on the streaming device using the account connected to the account. I do have it in my Google Home App. I cannot ...

Hello Doorbell syncing issue with Alexa

Has anyone successfully linked the new nest hello doorbell to their Amazon account so it will sync? I've read articles and disabled and enabled the app and the doorbell just doesn't show up. Frustrating that the only notification now is on my phone. ...

ehstill by Community Member
  • 1048 Views
  • 3 replies
  • 0 kudos

Video view

Hello!I hope I can ask this to where it makes sense. I have the Nest Video Doorbell (wired) and I love it! The only issue I'm having is when someone rings the bell and I use the app to try and see who it is, the view on the camera is so close up, alm...

BruceD by Community Member
  • 1452 Views
  • 4 replies
  • 0 kudos

Hello doorbell will not reconnect

I installed my hello doorbell and everything was working fine. I got a new router and tried to reconnect the doorbell and nothing works. All of my other devices reconnected to new wifi network. Doorbell will not reset to factory settings. Nothing hap...

Corey823 by Community Member
  • 2016 Views
  • 6 replies
  • 0 kudos

Google doorbell (battery) not turning on

Installed doorbell and it was working fine. I changed my wifi provider and had to reset all my google devices cause they all weren’t connected now. I hit the remove doorbell button on the home app and ever since then I am unable to reconnect the door...

Shane0511 by Community Member
  • 7588 Views
  • 4 replies
  • 0 kudos

Nestcam IQ Indoor Beta new Account

Hello!I recently acquired an old Nest Cam IQ Indoor which seems to be a part of a beta-program.My problem is that it's not possible to connect it to a new (my) Google-Account. It says that it already is connected to another Google-Account.I know the ...

Kirimoar by Community Member
  • 1396 Views
  • 5 replies
  • 1 kudos
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