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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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How to: Change camera or doorbell Wi-Fi network

If you change your Wi-Fi password, network name or security settings, or install a new router from a new Internet Service Provider, you'll need to update the Wi-Fi settings for your camera or doorbell.RecommendedIf you're comfortable changing your ro...

David_K by • Diamond Product Expert
  • 92 Views
  • 1 replies
  • 0 kudos

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15837 Views
  • 0 replies
  • 6 kudos

New outdoor battery cam won't show in nest app

I just got a new "nest" camera and I had to set it up in Google home sure.ok done and it works but won't show up on my nest app with my other nest devices. This needs to be fixed quickly at this price point or this will be considered fraud.

Resolved! Nest IQ outdoor just stopped working

I have a Nest IQ outdoor that just all the sudden stopped working. I figured it might be the power supply (because what else could it be) so I ordered a new power supply but that did not work and camera is still DOA.This is a VERY expensive unit and ...

h1gg1n5 by • Community Member
  • 7046 Views
  • 3 replies
  • 7 kudos

Video

I bought my nest doorbell before google stepped in. I suspect google screwed up a good product but I’ve never seen anything that confirms or denies. My question is that I used to get video clips and I could go back and replay. All I get now is stills...

Rmccran by • Community Member
  • 1492 Views
  • 5 replies
  • 0 kudos

Google Home App

Why do I have to use the Google home app with the new nest battery? The Google home app is user hostile! why fix what’s not broken.

TechStuff by • Community Member
  • 1448 Views
  • 4 replies
  • 0 kudos

New cam battery not compatible with Nest App!!??

Buyers need to be aware that the new Nest Cam battery is not (currently) compatible with the Nest App! And the Home App does not give access to 24/7 video even if you have purchased the $12/month nest aware subscription. The Home app merely allows yo...

JustinSG by • Community Member
  • 42481 Views
  • 37 replies
  • 194 kudos

New Nest Cam Battery Outdoor Night Image UNACCEPTABLE

The nighttime image is terrible especially compared to my Nest CAM IQs. Is there a way to adjust image quality in Google Home since they do not show up in the Nest app? If this is the future, it's time to find an alternative. Any good "works with goo...

mhonard by • Community Member
  • 379 Views
  • 0 replies
  • 1 kudos

Outdoor nest cam IQ power cable

I have a Outdoor Nest Cam IQ. The installation was 14 months ago by google pros. The power cable has failed, and the only way I could fix it was to purchase a new camera. Cannot find replacement cable anywhere. Now I have an extra $360 camera I would...

jd by • Community Member
  • 3306 Views
  • 6 replies
  • 1 kudos

No Chime Connector in Box?

I received a Nest Doorbell as a gift and there is no chime connector in the box. I can’t find one for purchase online either. Any ideas?

Tg by • Community Member
  • 1108 Views
  • 3 replies
  • 1 kudos
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