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Cameras and Doorbells

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Camera Performance Improvements in the Google Home app Read more

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

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Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by • Diamond Product Expert
  • 15467 Views
  • 0 replies
  • 6 kudos

Resolved! Sound detection notifications - can’t find them

Hi all, this weekend I installed 2 Nest cams, 2nd gen wired. The purpose was to use them to hear when the kids are crying in their bed. To be notified when sound was detected. But I can’t find it anywhere. I can get notifications for people, animals,...

Tyas by • Community Member
  • 1149 Views
  • 3 replies
  • 0 kudos

Google doorbell going offline after 10mins

Hi i have google camera doorbell since years nowstarting yesterday the camera on my app says “camera is offline please check WiFi connection”I have tired restart/factory restart router restart, removed camera from app etci have tried every possibilit...

Doorbell lens scratched

My Google doorbell (battery) is scratched on the lens from a fall. I reached out to service and they will not help as out of warranty. Spending money to replace it is insane as less than 2 years old. Any suggestions on how to fix this issue? When I a...

Mamasda by • Community Member
  • 668 Views
  • 1 replies
  • 0 kudos

Nest indoor camera transferring to home

During the transfer from best to the home app, my indoor wired camera would not transfer. I kept getting the restart message after over two hours of this, I noticed the blue light on the camera never changed. I removed the camera from the nest app, t...

tsschall by • Community Member
  • 465 Views
  • 1 replies
  • 0 kudos

Doorbell camera no longer working

Our doorbell camera worked since installing years ago. In January received an email that payment did not go through. Did not address until February but was out of town. Now back, doorbell camera does not work at all. We have updated payment and being...

Admf01t by • Community Member
  • 420 Views
  • 1 replies
  • 0 kudos

Nest doorbell stopped working (battery power)

I've had this for about 18 months and it just stopped working. I had just charged it a few weeks ago. It was lightly raining outside when it died and it had a few sprinkles on it when I brought it inside. When I plug it in, the LED does not lite. It ...

jwmiller by • Community Member
  • 754 Views
  • 3 replies
  • 0 kudos

No audible notification on cameras or doorbell

Just got 2 cameras and doorbell. I get banner on my phone and iPad but no audible notification when there is motion. I’ve gone through with fine tooth comb and I simply don’t see an option to be notified audibly when there is motion. Not worth much i...

Nest indoor camera

I have had 4 nest cameras in my home and subscribed for video history of 10 days for each camera and the cost was $5 per camera. Just recently I noticed that I am not able to view history.

Sirred by • Community Member
  • 445 Views
  • 2 replies
  • 0 kudos

create or modify activity zone

As of today I am unable to create or modify activity zones - I removed and reinstalled camera and google home app - it did not solve the issue.

hidden2 by • Community Member
  • 629 Views
  • 3 replies
  • 0 kudos
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