We recently shared new updates to the Google Home app. You can read more
in our community blog: New updates to Google Home for camera users: new
AI image detection, requested features, and more! Have any questions not
covered in the FAQ? Let us know ...
Here are some steps I recommend to resolve issues during the setup of
Google Nest cameras or doorbells.Before trying these stepsMake sure
you're using the correct app for setup. Need help checking which model
you have? Use the Google Home app to set ...
We recently shared more about expanded support for the first generation
Nest Cam Indoor in the Public Preview of the Google Home app. You can
read more in our community blog: Support for Nest Cam Indoor (1st gen)
in the Google Home App. Have any ques...
I hate this doorbell. It has given me nothing but problems. If it didn't
already come with the house, I would replace it. The fact that this
device doesn't just work astounds me. Instead it is taking weeks of
troubleshooting to maybe fix this issue o...
I wanted to change the home name on my camera since I got new ones and
mistakenly set them up under a different home name. I removed the camera
from the nest app and tried to reconnect it but I keeps saying it’s
still part of another account. I tried...
Hello - ADT installed a wired nest doorbell to my house and never
provided me the QR code to add it to the app.I have the included key and
the hole on top appears like a narrow slit. When I attempt to use this
key I cannot get the cover or the Neat o...
A few years ago I installed a Nest Hello video doorbell. This version
was wired. At some point, my doorbell button stopped activating the
chime and so I have been troubleshooting. I thought I had originally set
it up - with success - so that either t...
Viewing my Nest Cameras from PC using browser now only shows spinning
blue circle. This recently broke. I have seen other threads on this
issue. Please, if you are "Google subject matter expert" or "forum
support pro", please do not reply with the ca...
my NEST outdoor battery camera keeps freezing and it says camera
unavailable couldn’t reach this camera. This has only just started in
the past few weeks. I have tried restarting, updating app and all the
other suggestions online but nothing seems to...
HiI have just set up Nest Doorbell (Battery) along with Nest Hub.The
doorbell chimes outside but no sound comes through to the hubIt is
connected to the hub as I can see the video and I can even speak to the
person but it doesnt tell me/notify me whe...
Hey everyone,Can someone know where I can purchase a new Google Nest Cam
(wired) cable?Would also appreciate any tips on how to replace it once I
have the cord? Alternatively, if anyone knows where I can send it to get
it repaired (USA) It would be g...
I purchased a a Nest Camera and Floodlight in 2022. Less than a year
later it stopped working. It had a battery issue, but it’s hard wired.
Google sent me a replacement. 10 months later, same exact issue.
Google’s response was your out of warranty, b...