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Cameras and Doorbells

Blog Posts

Public Preview updates: Expanded support for Nest Doorbell (1st gen) and garage ... Read more

New updates to Google Home for camera users: new AI image detection, requested f... Read more

Forum Posts

Troubleshoot setup: Google Nest camera or doorbell

Here are some steps I recommend to resolve issues during the setup of Google Nest cameras or doorbells.Before trying these stepsMake sure you're using the correct app for setup. Need help checking which model you have? Use the Google Home app to set ...

David_K by Diamond Product Expert
  • 13606 Views
  • 0 replies
  • 5 kudos

Resolved! Nest Doorbell Battery- Stopped powering on

Device shutoff this morning on it's own. If I plug it into the USB to charge it is charging fine - at 70% right now. But the Google Home App just says device is offline. I've tried resetting using the pinhole above the USB. White light flashes briefl...

Nest doorbell not showing events

Hi, I would be grateful for some help. My nest doorbell was working perfectly fine. Suddenly it stopped sending notifications for "persons seen". I checked on nest and home and it says "no events detected" even when there has been. It send a notifica...

AAK88 by Community Member
  • 1222 Views
  • 14 replies
  • 2 kudos

Resolved! Pink hue on image

Hi, my camera has changed to this look everyday even though I keep resetting the camera and turn off for 30 seconds. The next day it always looks like it did the day before? Toggling between night mode and back doesn't help, any ideas? https://ibb.co...

MattMM613 by Community Member
  • 426 Views
  • 4 replies
  • 1 kudos

Resolved! Unable to reconnect Nest Cam Indoor 1st Gen

I have a Nest Cam Indoor 1st Gen which I am trying to re-add to my Google home but it keeps getting stuck on this screen:Resetting cameraThis camera was paired previously and needs to be reset before it can be paired again. Wait and retry in 20 s.I w...

asembler by Community Member
  • 509 Views
  • 3 replies
  • 1 kudos

Resolved! Nest cam and doorbell live view unavailable in home app

After many many hours of messing around, I am making some progress on this issue. I’m not totally fixed but after making some changes to multicast settings on my router ASUS BQ16 Pro) the video on the app comes up 90% of the time. Better than the 30%...

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Ebotterill by Community Member
  • 740 Views
  • 11 replies
  • 0 kudos

6th Camera Won't Connect to Home App

I have 5 Nest cams in the Google Home app and all work properly. I have a 6th Nest Cam, an indoor Wired 2nd gen, Identical to one that is working fine but the 6th will not connect during setup. I've done everything I've seen recommended, including a ...

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