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Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps we recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mo...

David_K by Platinum Product Expert
  • 0 replies
  • 6 kudos

Google chromecast tv stuttering video from android phone

Hello, I’m casting films from my Samsung android phone to the Google chromecast tv but the film plays perfectly on my phone but stuttering when mirrored on my tv. I haven’t touched any settings yet. Can someone please help, I’ve only had this a day. ...

Spud71 by Community Member
  • 4 replies
  • 0 kudos

Resolved! Chromcast Shutting Off While Inactive

I leave my TV on so my dog has background noise when I leave the house. Recently when I come home, the TV is off and I suspect it's because the Chromcast has been "inactive" for 2-3+ hours. My settings haven't changed and it's still set to be on for ...

chromecast inbuilt - Black Screen with audio

Hi Team,Having issues with my chromecast tv inbuilt (Kogan TV). When i cast my chrome web browser to my TV, the audio works but I get a black/blank screen. After resetting the tv to factory settings and updating the chromecast app, it works well but ...

SThomsy by Community Member
  • 8 replies
  • 0 kudos

Tv won't turn off with voice command only chromecast turns off

Hi Guys Not sure if I choose the right category, if not let me know and I will change it. Allright so the situation is as followed. I have a home mini speaker in my bedroom, also have a chromecast with Google TV (HD) connected to the TV in my bedroom...

Chicksel by Community Member
  • 11 replies
  • 0 kudos

Chromecast set up

So I have set up my chromecast and as soon as I do, in my google home app it comes up as Hall TV offline and when I click the Hall Tv icon it takes me to this notification saying Disconnected device. Connect to your Wifi to cast etc. So I'm unable to...

Hotel. Wifi wont connect

Can't connect to hotel wifi need to enter info on web page don't have any other way to connect

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