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Blog Posts

Chromecast with Google TV Now in HD or 4K Read more

Reconnect Chromecast to your Wi-Fi Network Read more

New Chromecast with Google TV (HD) now available! Read more

Forum Posts

Need help with setup? Troubleshoot common Chromecast problems

Here are some steps I recommend to resolve issues during the setup of your Chromecast.Step 1: Things to check on your phone or tablet Turn on Wi-Fi and Bluetooth. Turn off cellular/mobile data.This ensures your phone or tablet does not try to use mob...

David_K by Platinum Product Expert
  • 0 replies
  • 8 kudos

Connecting chromecast 1 gen

I have a first gen chromecAst that was previously connected. That network is no longer available.I have google home installed but the googletv is no longer available. How do I connect?

Stenold by Community Member
  • 3 replies
  • 0 kudos


I've got two chromecasts, one in the bedroom and one in the living room. Recently I changed my network, and after that I haven't been able to connect to the one in my living room. I've had no problems with the other one, that one is a 2nd gen. I can'...
Sebber by Community Member
  • 6 replies
  • 0 kudos


I want to use my hotspot to set up my chromecast 

JoeG1 by Community Member
  • 3 replies
  • 0 kudos

CEC not working with TCL Roku TV

I have a Chromecast with Google TV hooked to my TCL Roku TV. All devices firmware are updated. I have double checked CEC is enabled on all devices. I have a Roku soundbar, Nvidia shield, and apple tv that CEC work on fine. I cannot get CEC working on...

Ericcloe by Community Member
  • 19 replies
  • 0 kudos

Resolved! BBC iPlayer won't install or cast properly from browser

Hi,I have a twofold problem with BBC iPlayer.Bought a Chromecast with Google TV at Peter Jones, plugged it into our TV, installed and it's now up and running. What's not running though are any British TV apps. This is weird, because (a) the Chromecas...

eltibu by Community Member
  • 7 replies
  • 0 kudos

Resolved! 3rd Gen Bluetooth Support

Hi! Can someone confirm if Chromecast 3rd Gen has Bluetooth support? Regards,Kelly

kelibraga by Community Member
  • 3 replies
  • 0 kudos

Google chromecast 4k

Ive done the step to acces developer mode on new chromecast 4k .. but it wont open it .. any idea why

Thms85 by Community Member
  • 32 replies
  • 1 kudos

Update stock in 0 percent

The first time I configure the Chromecast it starts an update but it gets stuck in 0 percent, I have tried everything, reboot, hard reset, VPN, and still nothing works, please help

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